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Martin & Co Oxford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Tenants have been a nuisance in our area, rubbish dumped on the street at departure, suggests very poor vetting of tenants.

Reply from agent

Mr Rees, whilst we encourage feedback, we do require a property address in order for us to be able to respond effectively. Many properties are managed by the landlord. Our vetting of tenants follows industry good practice and we work with an ARLA-approved reference agent. However, referencing can not assess future behaviour of tenants. I'd be grateful if you would provide further details so we can investigate your allegation and validate whether they are appropriately directed at Martin & Co.

2.00 /5

Absolutely the worst estate agents I have ever come across. Terrible service coupled with total incompetance and ignorance. Steer away from them at all costs.

1.00 /5
Reply from agent

Dear Mohammed, I cannot see any records of you having rented, let, purchased or sold a property through us. If this was meant for another agency please can you remove this. Kind regards, Martin & Co Oxford

1.00 /5
Reply from agent

Dear Barnabé, I cannot see any records of you having rented, let, purchased or sold a property through us. If this was meant for another agency please can you remove this. Kind regards, Martin & Co Oxford

1.00 /5
Reply from agent

Dear Miguel, I cannot see any records of you having rented, let, purchased or sold a property through us. If this was meant for another agency please can you remove this. Kind regards, Martin & Co Oxford

1.00 /5

An absolutely awful real estate agency. They are incapable of reading emails longer than one sentence, my agents were absolutely useless and it came to a point that I had to explain to them that now EU citizens need visas too because of Brexit, which someone whose job it is to check Right to Rent documents should know. This did not stop them from wasting my time on many occasions further regarding why I need a visa (?). Every conversation with the agent was excruciating, as they did not seem to comprehend information. Avoid if possible. It made moving to the UK and renting my first flat an unnecessarily stressful experience. I am unable to reply to the response from the owner, but I was a tenant in 2022. I am not talking about the wrong agency, I most definitely remember this experience correctly. The main correspondence was with Abi, but there were a few other agents involved.

Reply from agent

Elena, I need more information so that i can identify you as a tenant of a property that we manage. As things stand we can't identify you at all, making me wonder if you meant to leave a review for a different agent or a different Martin & Co branch? Please do contact the oxford branch and ask to speak with me so that I can discuss this in person with you. Kind regards, Bill

1.00 /5
Reply from agent

Miguel, we have no record of you ever having been a customer of ours. I believe you may have left this review in error or meant for it to be for another agency. Please let me have additional information if you have had an unsatisfactory experience with Martin & Co Oxford. Regards, Bill Cooper

1.00 /5

Booked on Saturday about a viewing with them on Monday, then they cancelled it without telling me, I had to figure this out after walking down to the property for 30 mins and waited for 30 mins and then call to find out what happened. Can't believe this.

Reply from agent

Unfortunately this property was let following a viewing over the weekend, and the holding deposit was receipted within minutes of the scheduled viewing. I accept that it was unfortunate that there was insufficient time to call early as we had intended this morning's viewing to go ahead as planned. A member of my team was en-route to the property to meet with you. Unfortuantely the current rental market in Oxford is incredibly competitive and applicants are often insisting that their holding deposit secures the property ahead of the referencing process. I can only apologise for any inconvenience caused. We will aim to do better in future. Kind regards, Bill C

Contact details
Sales Phone:

01865 812110

Sales Email:

oxford@martinco.com

Lettings Phone:

01865 812110

Lettings Email:

oxford@martinco.com

Opening hours

Unknown

Address

31 Woodins Way , Oxford, OX1 1HD, UK, OX1

We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla

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