I responded to a marketing promotion for a £1000 off the sale of my two bed flat (sale fee in excess of £3000) for a completed sale. Sold (from doing the viewing myself) but voucher not honoured with Parkers saying they had already applied it, but forgot to inform me & not recorded anywhere. Rude, ignorant telephone/ emails, non apologetic & more than one staff member saying they can change the terms T's & C's whenever they like. The rules are for them not the consumer! Totally disregarded marketing laws & legislation. Trading standards became involved and the Property Ombudsman ruled in my favour. Parkers did cough up in the end. To date, still no apology from them. Would no way use again and would advise others to look around for more competitive agents who actually follow the laws of the land rather than just wanting to make a quick penny without any real heart and soul in what primarily is selling.
Constantly email spamming despite over 6 requests to stop. Clearly using bought in lists as opposed to opt-in lists as we're 160 miles away from the branches that are spamming us and we didn't sign up in the first place. Totally unprofessional, avoid at all costs.
We discuss on the phone at least 5times and you give me nothing as I told what happened, I was expected to find a solution but guess what you guys don’t care about the situation just about money,and the thing is that contract was ended in20march under what circumstances you decided to extend it for another month with me as guarantor as long as I informed you about what happened and how you extend a contract without my approval and you chose to do it again for another month SHAME ON YOU!! A agency full of SCAMMERS!!!
Hi Edgar - I am so sorry to see one star review! We would love to know more about your experience and how we can turn this into a five-star review! 0118 957 5455 or email us at reading@parkersproperties.co.uk We look forward to hearing from you.
unprofessional, don't communicate with people, they leave things in air, they extend contracts without let the guarantor know about this I contract them at least 5 times at phone plus I been in agency and guess what nothing ,it's been more than 2months and I'm still guarantor because they decided to extend the contract witch already was extended without my approval and without them contacting me (that contract was about to expire in20 March 2022 )they extend again for another month again without my consent !!! STAY AWAY!! don't deal with this kind of people!!!
Complete and utter nightmare, tried to book a viewing for one of their properties. Was confirmed that morning and then was cancelled with only a hours notice. Again today on the same property I had a viewing booked and drove the 100 mile trip to go and see it, 20 mins before the booked slot I got a call to say it had been cancelled due to unforeseen circumstances with no real apology even though I had called only 2 hours before and was told it was all confirmed, massive group of time wasters. A completely unorganised and unprofessional branch!
The most absured and rubbish estate agents I have ever dealt with. Wanted to buy propert in reading as investment, arranged 4 viewings for a saturday and confirmed them with a guy name Damien on Friday since I was driving all the way from London. Got to the first viewing on the list. Women from parkers rushed that viewing by telling she had another viewing to go to and had not stats on the property and couldn’t tell me the rental income for the property. Went to the second property and parkers did a no show(women frm the first viewing said that she is only covering that viewing and the rest of my viewing are with some one else). After I waited for 10 mins and then drove to the 3rd flat anf again no show here. Kept on ringing the office and spoke to quite few of their colleagues who all claim to took msgs and promised a call back. After I waited here fr another few minutes went to the last property and no on turns up there again. After I wasted an hour driving between these flat and waited outside for some one to turn up to do the viewing. I started driving back as I was about to hit M4, had a call from Damien who claimed the viewing were cancelled despite confirming them with me the day before and then try and be nice by asking ohh what kind of budget you have and I can arrange further viewing next week without taking on board that parkers have messed my day already. Sellers stay away from them. They’re not serious about ur property otherwise they wont deal with a cash buyer this way. And if you are a buyer, don’t waste time and monies(fuel) with them.NegativeResponsiveness, Quality, Professionalism, Value
I guess we were the 1st to offer and view the property We made a offer to their marked price, and after a week received a call from Parker’s and told me somebody else has offered more , they didn’t even asked or let me to increase the offer. Very unprofessional Reading Parker’s, wasted my timeNegativeResponsiveness, Professionalism
11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.