They've given me appointments several times, only to cancel them at the last minute. They're not serious at all. They've wasted my time. Plus, they ask too many questions and then do nothing.

Parkers has been a huge letdown. I've been waiting over two weeks for a basic mattress protector quote from Jay Carter, something that should take a minute. Communication is slow and unresponsive. Alice Beavis was just as useless...rude and unwilling to help with simple things like letting a plumber in to fix a leak. Everything was ended up being liased with the landlord directly anyway...not sure what's her purpose other than to delay and annoy tenants. Look elsewhere. Ideally, at an agency that doesn’t rely on fresh uni grads to run the show. They will be the first ones to take your money in exchange for disappointing service.

Rude and impolite agent. I would definitely not recommend to all of you. P.S. please don't sue me.

Can you expect your professional agent saying this? “The rest of the issues you need to speak with your landlord directly please, we do not manage the property or receive the rent.” Parkers will act friendly and helpful until you sign the contract, but once you’re locked in, their only goal is to make you pay more. Their contracts are full of grey areas, vague terms, and hidden traps, evading responsibilities, designed to benefit them at YOUR EXPANSE. Even my lawyer friend pointed this out. Do not sign with them unless you’re prepared to be taken advantage of.

Probably the worst estate agent to rent with in Reading (I cannot comment on the sales department) but judging by all of the other negative reviews left by renters, I'm reassured that the service is genuinely appalling. We received nothing but rude customer service, ridiculous threats that the property had to be left in better condition than before, and deception regarding our tenancy terms. Thankfully, we had a very decent landlord with whom we had a relationship with so we would regularly report back to him, but Parkers Reading made a huge effort to give us a hard time for absolutely no reason for 18 months. On a positive note, the sales departments in the Earley and Woodley branches are amazing, which says more about the management of the Reading branch more than anything else.

Disappointing overall. The agent who came to sell the house on the open day knew nothing about it, hadn't read the Property Fact Form I spent time filling in, and worst of all, when he didn’t know the answer to a buyer’s question, he just made something up. I was standing right there! Incredible. No real surprise, though—this is exactly what I’ve come to expect from estate agents. I think because both the buyer and seller approach the agent, there’s no real requirement to be good at the job. Shame.

Frustrated as I was told over the call by Sam R that the washing machine at the property also had dryer after which I confirmed. Later he conveniently forgot and I am stuck with drying laundry at home resulting in bad living experience.

They really are just awful to both landlords and tenants. My landlord could have gotten a tenant much earlier for a higher rent than I was paying, but they cost him the extra income for absolutely no reason. I gave over two month notice (8th Oct), and told Mark Brooker that I'd be leaving much earlier (11th of Nov), so the property is available from that point onwards if they find a renter, and that I will continue to pay the rent until the end of the notice period in accordance with the contract with the previous agent until 19th of Dec (unless of course they found someone earlier, so the landlord is not at a loss). Mark Brooker being the useless that he is, advertised the property for the 3rd of January! So not only is the landlord not getting the extra income he would have gotten from the increase in rent, the property is now empty from the 20th Dec until the 3rd of Jan for no reason! I gave my notice early so they can take charge of the property, check it (while I'm paying the rent) get it ready for the market and advertise it asap, there was absolutely no justification for the loss of income to my landlord. Now I've been paying for 2 months for an empty property including council tax because these people are incompetent. Could have advertised the property earlier, but chose to be utterly useless and unhelpful. The only reason my landlord is tolerating their nonsense is because he's far away and doesn't want the hassle of finding another agent. If you're a landlord, look out for your best interests, find a better agent and have a direct relationship with the tenant, and you're likely to find better ways than these useless people.

I had a disappointing experience with Parkers. I arranged a viewing for 9:30 am, but the agent arrived at 9:45 am, leaving a group of us waiting. When it was finally my turn, I was given barely 5 minutes to look around the property. To make matters worse, the agent had no information about essential details such as parking, gas/electricity setup, or the terms and conditions of the flat. It begs the question—why send an agent who isn't equipped to provide basic information? After traveling over an hour to attend the viewing, this experience was not only frustrating but also unprofessional on Parkers' part.