We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Parkers Reading

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .

Reply from agent

Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.

3.00 /5

At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .

Reply from agent

Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.

3.00 /5

At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .

Reply from agent

Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.

3.00 /5

Parkers have been my letting agent for 6 years, and while they are always polite and reliable to contact, some of the subcontractors they use are appalling. It makes me wonder why people pay for them to organise repairs when the tenants, landlords and letting agent spend more time chasing a third party.

Reply from agent

Hi Sam, apologies for the delayed response. Having looked into this, I understand your complaint relates to a contractor not turning up at the time they'd indicated when arranging a visit and not contacting you to advise they were running late. Please accept our apologies for this, we do ask all contractors to keep tenants informed if they cannot attend as originally promised. I would like to take the opportunity to thank you for your comments about Parkers. Please rest assured we have addressed the issue with the contractor in question and have advised them of your comments to help them improve their service to our tenants. If you wish to discuss this or any other concerns you may have, please contact me on 01189575455. Mark Brooker, Lettings Director

3.00 /5

The Reading team of Parkers helped me buy a property. They kept me up to date with all progress of the purchase and delivered a friendly service.

3.00 /5

Staff is very responsive when you have questions.

2.00 /5

Customer service on the phone was great as I was able to book quite a few viewings and met with politeness. That’s what the 2 star is for. However, there were 2 instances I wasn’t informed about viewings being cancelled which ruined the experience. 1st one- if I had not called the day before to speak about a different viewing and mentioned this one, I would’ve travelled there and wasted my time. I got a call an hour before on the day saying it was cancelled. Just not enough notice. 2nd one I was at the door at the time of the viewing and wasn’t informed until I called asking where someone was. I was told I’d been called the day prior to cancel it.. I don’t have any missed calls on my phone and requested why an email wasn’t sent as I travelled from a different city for this viewing. There needs to be more done to make sure people are aware of viewings aren’t going ahead as not everyone lives nearby and have to make prior plans to travel. Send emails and texts if people don’t answer.

Reply from agent

I'm sorry to hear about your experience, we pride ourselves our customer service and would like to investigate further. If you could get in touch with us, we’d be happy to look into this. At your convenience, please contact us at 0118 957 5455.

2.00 /5

Very Average. Their Managed properties are the one the worst in reading. No Service ownership and at last ready to deduct money with cheap reasons.

Reply from agent

Hi Karnav, i'm sorry to see this as we pride ourselves on our high quality customer and product services. We would love to know more and discuss this with you. Please get in contact with our lettings and property management team so we can find out more about your experience: reading@parkersproperties.co.uk | 0118 957 5455

2.00 /5
Reply from agent

Hi Azariah, I understand that one of our directors have contacted you regarding this, I am sorry to see the two star review. Thank you for your time on the phone, we appreciate all feedback and look forward to turning this into a five-star review in the future!

Contact details
Sales Phone:

01189 575455

Lettings Phone:

01189 575455

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

11-12 Market Place, Reading, Berkshire, RG1 2EG, UK, RG1

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Our team

Reading Office

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
rightmove
Zoopla

No marketing information available

No awards information available

No marketing information available

No awards information available