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Martin & Co Saltaire

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Lucy has been a great help to me over the past few months.PositiveResponsiveness, Professionalism

Reply from agent

Thanks Emily for leaving us a review about the service you have received recently from Lucy at Martin & Co, it's much appreciated. Gary

4.00 /5
Reply from agent

Thank you for your 4 star review kind regards

3.00 /5

Friendly and helpful

Reply from agent

thank you for your review Caroline

2.00 /5

Me and my family Rented a proper for 8 years and looked after it well, when we reported issues with the house they either sent cowboy builders or just ignored it. When a opportunity came up to by a house and we wanted to end our contract if I hadn't of taken legal advice we would of fallen for the trap of having to pay bills and not getting our deposit back. I wouldn't reccomend them. Tbh go private at least you get a cheaper rent and same service than using an estate agents to treat you like scum on bottom or your shoe. They also don't answer out of hours but thanks Martin and Co for the push in our life we needed 🤔

Reply from agent

Thanks for your feedback Craig. I've reviewed the history of your tenancy & I am satisfied that Martin & Co have always acted with the highest level of integrity in terms of ensuring that any reported maintenance issues have been dealt with promptly & professionally. With regard to our out of hours service, the only record I have is you reporting a boiler issue at 8pm on a Monday night in February 24 & this was dealt with immediately, with you commenting "brill thank you" on the texts we exchanged? We have an outstanding reputationally locally with tenants, landlords, buyers & sellers of properties, as can be evidenced by over 300 five star Google reviews over the last few years. We wish you all the best in your new home. Gary and the Martin & Co team.

2.00 /5

A rented property I chose needed a deep clean and bringing to standards but on receipt of the keys it was badly cleaned and was left full of spiders and cobwebs and damp patches! Although it was arranged quickly and staff was quick and helpful throughout,the property was poorly presented to me with me having to re decorate and repair things and re clean the house myself! Very poor quality of standards and not satisfactory compared to other property reports in their reviews. apauling presentation of a property! What happened to their QC and standards!

Reply from agent

Thank you Andrew for your feedback. This is extremely unusual for us to receive a review of this nature, as we take great pride in ensuring that the properties that we let out, are clean and are well maintained. I would really appreciate it if you could call me on 01274 589132 to discuss your feedback. Thanks in advance. Gary

2.00 /5

A rented property I chose needed a deep clean and bringing to standards but on receipt of the keys it was badly cleaned and was left full of spiders and cobwebs and damp patches! Although it was arranged quickly and staff was quick and helpful throughout,the property was poorly presented to me with me having to re decorate and repair things and re clean the house myself! Very poor quality of standards and not satisfactory compared to other property reports in their reviews. apauling presentation of a property! What happened to their QC and standards!

Reply from agent

Thank you Andrew for your feedback. This is extremely unusual for us to receive a review of this nature, as we take great pride in ensuring that the properties that we let out, are clean and are well maintained. I would really appreciate it if you could call me on 01274 589132 to discuss your feedback. Thanks in advance. Gary

1.00 /5

Terrible service, had me waiting around over half an hour just to be told the agent had already left the property.

Reply from agent

Hi TG, we’ve had eight viewings in this property this afternoon and 7/8 of the viewings went ahead as planned. Our viewer waited at the property until 4pm, as the final appointment was booked in at 3.30pm however unfortunately she had to leave as she had other viewings lined up at another property at 4.30pm. I’ve spoken to my viewer, who advised that she was calling the number that we have listed for you, however the number just rang out with no response. Please be assured that we are not a team that does not go out of our way to accommodate all viewing requests however on this occasion, we’ve had no choice to continue with our viewings once all of the appointments have attempted to be completed. Gary

1.00 /5

Booked a viewing for a flat in Victoria Mills apartment. They've confirmed again the day before to make sure I coming. But never showed up on the day and completely ghosted me. I felt like an idiot for travelling all the way from Leeds and showing up 15 min early, taking the day off from work for the viewing. Worse part is I've never got a reason for cancelling it. May someone else let the property before my viewing, but I wasn't even informed as a courtesy at the least. Edit: Hi Gary thanks for your response. I am not sure what happened either. The intercom was a bit iffy because it was showing an error when I entered the flat number. I tried several times and gave up. I actually managed to sneak in when someone else come out of the door, but when I knocked on the flat door, there was no response. I have called your office twice but the response I got was that the person must have left already so would have to reschedule the appointment. All of this could have been easily avoided if we could actually communicate.

Reply from agent

Hi Pradeep, I have reviewed the timescales around your viewing & I can confirm that a member of our team was at the property, completing viewings for 10 interested parties, over a two hour period. We were at the property for 45 minutes prior to your viewing appointment & 75 mins after your viewing appointment time. Our records show that you did not arrive for your appointment, so I'm not sure what happened here, as 8/10 people who were confirmed to view the property, did in fact view the property, within this two hour period. My colleague who completed the viewings, confirmed that she enabled access to all who arrived & pressed the intercom to view the property. Please be assured that we did not let the property out before your viewing appointment was arranged for, as we 8 people viewed this property, during the viewing slot that you were booked in for? Gary.

Contact details
Sales Phone:

01274 589132

Sales Email:

saltaire@martinco.com

Lettings Phone:

01274 589132

Lettings Email:

saltaire@martinco.com

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

34-36 Bingley Road, Saltaire, Bradford, BD18 4RU, West Yorkshire, UK, BD18

Our team have over 80 years of experience selling and letting properties. We all understand how stressful selling, renting and buying is and we want to help relieve that stress. Our focus is to provide a complete service to all our customers so they feel supported on every step of their journey. Saltaire is an historical village with excellent amenities and good schools. It's popular with families and young professionals who commute to the centre of Bradford and further afield for work. If you're looking to buy or rent a property within Saltaire or the nearby areas, a dedicated account manager at Martin & Co will guide you through the whole process from start to finish.

Our team

Denise Feather

Caroline Dyson

Accounts Manager

Hannah Jackson

Sales Negotiator

Carol Stubbs

Angela Nicholson

Kathryn Pearson

Gary Horgan

Director

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