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Mackay Property

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.NegativeProfessionalism

1.00 /5
05.08.2020

We tried to view four acres property no call back and when we called to find out she said she has lots of interest we can see it and wasn’t sold yet. I believe this agency is fraud and deceptive. If you want your house sold go else where they may sell it for more money. This person I think is holding it to friends and family for cheap.

Reply from agent

Hi Tolga, we are always focused on clear, honest communication and helping every person we deal with in the best way possible so we are sorry to hear that you were unhappy not to be able to view. We received in excess of 90 enquiries for this one property in the first week of marketing and have had multiple offers well over the advertised price so agreed with the owner to set a ‘Best & Final’ bids by 3pm today which is why additional viewings were put on hold. We believed we had contacted all parties who expressed an interest so we are sorry to hear you didn’t receive a call back; this is not our standard practice.I can assure you we are always focused on honesty and getting the best for our clients and would never deceive anyone.If you could please contact me on 01279 600 567, I will be happy to discuss the latest and get you a viewing booked in before the best and final cut-off date. We would love to help you purchase a home and help with the next chapter of your life.I look forward to hearing from you. Best wishes,Michael Brett

1.00 /5
16.06.2020

Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.

Reply from agent

Adam Mackay

Contact details
Sales Phone:

01279 290 016

Opening hours

Unknown

Address

25 Bell Street, Sawbridgeworth, Hertfordshire, CM21 9AR, South East, UK, CM21

No about information available

Our team

No team information available

Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services

No marketing information available

No awards information available

No marketing information available

No awards information available