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Christopher Russell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Initially thought the Sidcup branch were good agents, however their lack of attention to detail make their overall service very poor. They acted on behalf of our vendor's solicitors to remove items in our house before we moved in (very clearly listed in writing by my solicitor). They left several items behind and when I rang to notify them, they blamed the vendor and then our solicitor who was "passing the buck". Quite unprofessional, especially as they ask everyone for positive reviews...wouldn't recommend.

1.00 /5

Very bad agent. Never trust them to sell or manage letting your property. Fool the customers. The Worst agent I have dealt with. Don't waste your time with them.

1.00 /5

Appalling service. Used to be excellent but they’ve seriously lost their way these days. No continuity with different person dealing with your property each day. Would never use them again or recommend them. Go elsewhere - there are much better agents around that do care

1.00 /5
Reply from agent

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

1.00 /5

Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. When another Buyer had been found, the same lack of follow up is prevalent. Thoroughly incompetent and simply a team of muppets. Be mindful that they have a continuous marketing clause in their agreement so you can be lock in for a very long time. Recommend them to your worst enemy. Otherwise, avoid with a barge pole.

Reply from agent

Dear Mrs Tan, I am sorry that you feel the service was poor. Having reviewed your file notes they have been updated comprehensively. If you look on https://www.allagents.co.uk/christopher-russell.co.uk/ we have an average score of 4.9 from 495 reviews !! I agree that it is very frustrating when your buyer solicitors offer the exchange of contracts to your solicitor for you to refuse and then have a change of circumstances. If you has exchanged contracts then you would have completed and then no doubt the review , which is extremely unfair may have been very different.

1.00 /5
Reply from agent

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

1.00 /5

Very bad agent. Never trust them. Fool the buyers and feel free to renege. I cannot believe there is such an agent in UK! The Worst I bet. The agent continued to encourage other sellers to increase their price despite agreeing to our offer. Accepting offers from others without informing us. malicious price wars without permission, disrupting the market. Our legal fees and personal information were maliciously exploited.

1.00 /5

My experience that estate agency doesnt let even to viuew the property, saying that they only sale the property to first time buyers. I tried 6 times to book any property with no succes will never call them again. Dont waist your tine

1.00 /5

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

1.00 /5

Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. When another Buyer had been found, the same lack of follow up is prevalent. Thoroughly incompetent and simply a team of muppets. Be mindful that they have a continuous marketing clause in their agreement so you can be lock in for a very long time. Recommend them to your worst enemy. Otherwise, avoid with a barge pole.

Reply from agent

Dear Mrs Tan, I am sorry that you feel the service was poor. Having reviewed your file notes they have been updated comprehensively. If you look on https://www.allagents.co.uk/christopher-russell.co.uk/ we have an average score of 4.9 from 495 reviews !! I agree that it is very frustrating when your buyer solicitors offer the exchange of contracts to your solicitor for you to refuse and then have a change of circumstances. If you has exchanged contracts then you would have completed and then no doubt the review , which is extremely unfair may have been very different.

Contact details
Opening hours

Unknown

Address

33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15

Our team

Russell Gibbs

Tenancy Deposit Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available