My experience that estate agency doesnt let even to viuew the property, saying that they only sale the property to first time buyers. I tried 6 times to book any property with no succes will never call them again. Dont waist your tine

Apologies, but do not know what the review is about. https://www.allagents.co.uk/christopher-russell.co.uk/

Disgusting service. Nobody in the company follow up with the sale progress despite regular prompting from me. 2.5 months later; again on my prompt, they discovered that the Buyers had failed multiple mortgage applications. When another Buyer had been found, the same lack of follow up is prevalent. Thoroughly incompetent and simply a team of muppets. Be mindful that they have a continuous marketing clause in their agreement so you can be lock in for a very long time. Recommend them to your worst enemy. Otherwise, avoid with a barge pole.

Very bad agent. Never trust them. Fool the buyers and feel free to renege. I cannot believe there is such an agent in UK! The Worst I bet. The agent continued to encourage other sellers to increase their price despite agreeing to our offer. Accepting offers from others without informing us. malicious price wars without permission, disrupting the market. Our legal fees and personal information were maliciously exploited.

This is the worst agent I have ever met. Fool buyers and just want to make money.

Terrible Experience!!!!!!!!!!!!! Would never ever use this company and i advise anyone to not even bother. The lack of communication is appalling! I asked who receives the email sales@... and everyone in the company receives these emails yet no reply to any emails!! Having to constantly chase to confirm viewings and not even having a reply to an offered amount with proof of funds and mortgage in principal sent over. Then 7 days later called by the estate agent to nothing but increase the offer! WOW Shocking Experience, will never use again! What a waste of time!

Only a rating, not a review, probable not genuine refer to the industries leading review sites

Would not use their services.

Been with a few estate agents but Christopher Russell is the worst. They do not care about tenant but just working at the landlord's best interest. Rented 2 years and encountered visitations from plumber, etc. without our knowledge and we were not at home. No communication at all. Checking out process - not professional at all. £300 cleaning fee being deducted from our deposit. When we asked about it, Julie just said ' refer to the inventory report'. The report was at least 40 pages. They just charged whatever cleaning fee that they like!