Absolute waste of time!!! Staff do not call back!!! Time wasters!!! My cousin asked to view a property and registered.

Would not recommend for landlords or tenants. They’re known to harass tenants and fear monger them into signing contracts unnecessarily. I called to view a property the other day and the call was disconnected when I asked the member of staff I was on the phone to arrange a callback for me. Was not able to view a property for a new build flat apparently because someone was living in it. Even though it had just been built and couldn’t of had any tenants in it... when I asked to put in an application anyway with out viewing I was ignored and no one has got back to me. 1 year later: I called for a viewing, many many many times - the lettings team aren't available... So the property has been on the market for a week I've not been allowed to view it.. I've left messages to call me back, sent emails, used the online booking tool.. I've had no contact what so ever.. VERY POOR!NegativeResponsiveness, Quality, Professionalism

Worst costumer service. NOT Punctual agents. Don't recommend this agency

DO NOT USE THESE AGENTS !! their flats are full of mould , they will not do anything about it ! When you decorate the place because it is yellow with cigarette smoke from previous tenant they will try and take your full deposit for all the work they haven't done !! Stear well clear of these scam artists

Absolutely rubbish company. Requested to view 3 different properties in the last week, via phone and using Rightmove and their own website. Not heard back once! I then rang to ask to speak to someone, they took my details, and again, never contacted me back (that was a week ago now). How can you trust a company with selling / renting your flat if they can't even answer an email or return a call? Amateurs with zero customer focus. AVOID

Absolutely rubbish company. Requested to view 3 different properties in the last week, via phone and using Rightmove and their own website. Not heard back once! I then rang to ask to speak to someone, they took my details, and again, never contacted me back (that was a week ago now). How can you trust a company with selling / renting your flat if they can't even answer an email or return a call? Amateurs with zero customer focus. AVOID

Was looking for my first flat and found one of interest and they said “sorry we don’t hand out tenancy agreements for 18 year olds” In my book that’s discrimination. Disgusting treatment.

Was looking for my first flat and found one of interest and they said “sorry we don’t hand out tenancy agreements for 18 year olds” In my book that’s discrimination. Disgusting treatment.

I have spent almost 3 weeks trying to book a viewing for a rental property but have been unable to speak to the lettings team. Every time I call it goes through to a central team, who record a callback request without any follow up. I can only imagine how useless Martin & Co would be managing a rental property if they can’t even return a phone call

Worse agency ever. I have tried calling them every day as I had interest of buying a property and wanted to ask some questions. But they were never able to answer anything about the property as receptionist always answered the phone and his only answer was that agent will call me back to answer all my questions. Today is third day and still no one called me back, knowing I contacted them every day to inform that I am still waiting to return my phone call. So if you selling your property through Martin&Co and still have not sold it that’s because they have no interest of contacting buyers.NegativeResponsiveness