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Martin & Co Southend-on-Sea

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I have tried two different times to rent two different properties and on both occasions they responded after days and when I finally got to arrange a viewing they immediately said it was no longer available and already let. I was within the first ones to call and enquire about the properties and after days and days they tell me it's not available anymore. Very poor communication, always had to keep calling the office because the agents didn't respond any text messages, emails or phone calls, and after calling several times to the office (without any response) they say that they are busy, I really don't know for who because they don't take care of their tenants either, not only the enquiries. I am at the stage of seeing a nice property and then praying and hoping it's not managed by their company.NegativeResponsiveness, Quality, Professionalism

1.00 /5

Must be a pre requisite to work at Martin & Co, ignore the phone and any email enquiries. Been trying to book a viewing for a specific property for a while now but to no success as my tenancy is nearly up with another company. Even prior to moving to my current property, I was still faced with the same problems at Martin & Co, no one answering anything. Shocking how they're still in business if they cant respond to business. Looking at the response from the owner on these reviews too, I'd love to see them say "You never left any details" I've called the central team 5 times in the last 5 days trying to reach the office but to no success.

Reply from agent

Hello Ashley, We are so sorry to hear that you have had issues with contacting our team. We have looked into this and have seen that we have been having technical issues with our calls team. If you have any further issues, please be sure to contact our lettings manager Reece, or pop down to our office.

1.00 /5

I have tried two different times to rent two different properties and on both occasions they responded after days and when I finally got to arrange a viewing they immediately said it was no longer available and already let. I was within the first ones to call and enquire about the properties and after days and days they tell me it's not available anymore. Very poor communication, always had to keep calling the office because the agents didn't respond any text messages, emails or phone calls, and after calling several times to the office (without any response) they say that they are busy, I really don't know for who because they don't take care of their tenants either, not only the enquiries. I am at the stage of seeing a nice property and then praying and hoping it's not managed by their company.

1.00 /5

Absolutely appalling agents. I have left countless messages to book a viewing and never get a call back. If you want to sell your property, do not use them. Never seen anything like it. If I could give a 0 I would.

Reply from agent

Hello, we are very sorry to hear about your negative experience. As you have not left your details, we are unable to find you on our system. Please contact our sales team at Charlotte.crane@martinco.com so we can help to resolve this issue.

1.00 /5

It took three days to arrange a viewing on a property due to not receiving call backs and when one was finally confirmed, the company failed to give me the full address. I made numerous calls before the viewing only to get through to a customer service agent and be told they would let me know before the appointment - which they never did and I lost out on the property.

Reply from agent

Hello Taylor, we are very sorry to hear about your negative experience. We have tried to find your details on our system but have been unable to. Please contact our lettings manager Reece at reece.lindberg@martinco.com so we can try to resolve this issue for you.

1.00 /5

The worst agency ever!!!!! AVOID!!!!!

1.00 /5

Fleas in the house! Not recommended at all... they besically lied about just to rent the property...

1.00 /5

Fleas in the house !!! Be aware of their fake reviews (also they deleting the bad ones) and see the real ones please! They rented a flat full of fleas !!!!

Contact details
Sales Phone:

01702 430417

Opening hours

Unknown

Address

134-136a London Road, Southend-on-Sea, Essex, SS1 1PQ, South East, UK, SS1

We specialise in house sales and residential lettings across Southend-on-Sea, Leigh, Westcliff, Shoebury and the suburbs, offering expert advice to landlords, tenants and property investors alike since 2001. Director, Tony Lindberg has a wealth of property experience and as a landlord himself has first-hand understanding of the industry. Along with his team at Martin & Co Southend, Tony is passionate about supporting his valued customers in fulfilling their property needs. The seaside town of Southend-on-Sea has gone through extensive regeneration in recent years, with a new airport terminal and train station being built, transforming travel and transport links to and from the town. Our friendly team at Martin & Co Southend has a reputation for providing a professional service across both residential lettings and property sales, where you're offered a dedicated point of contact and comprehensive communications at all times. Whether you are looking to buy or sell a property in or around Southend, please do get in touch with a member of our team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Southend get you on the move.

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