They put the tenants from hell in my property, who even had a Rotweiler, which they didn't tell me about. Watch out for their illegal tie-in periods, too. Finally, all Martin and Co agents are independent, so don't expect any help from head office if you run into problems with individual agents. Don't use!

Utterly useless. Lost keys, fail to do basic repairs, didn't know the correct electric or gas supply - I ended up on the phone for 4 hours with various companies trying to establish who supplied the flat! We didn't have hot water for a month at one point!

Sending daily texts to a phone demanding a Tennant to pay money when NOTHING is due until the END of the month!..evidence can be provided to anyone wanting to rent from this company. Call to ask a question get told they need to talk to someone and will get back to the tenant, didnt happen ... demanding once rent paid that they have tennants personal bank payment receipts for a bank transfer or the balance won't be cleared...wow... so much hassle . Either want to be paid or NOT? ??!!? How is that possible for a busy person to do this, surely its there job.

WOW - this agency is atill on the market? This is scam not agnecy.

Extremly poor agenty, possible the no1 (poorest one)

Only good for landlords by the sounds of things there OK when taking your money but other than that Martin and co do not care for the welfare of there tenants they think it's perfectly acceptable to leave a women and her 4 year old in a flat with no heating in such serious weather conditions!!! I Do NOT recommend them to anyone

Dreadfull..... dreadfull service and very inexperienced and uneducated unprofessional staff.

Please Be Aware Before Going For Martin & Co Southend on sea Letting & Estate Agents!!? My parents 58 and 65 years old, were looking for a flat to live in. They are not fluent English speakers, but they do work and live in UK legally as a country of European Union. They went to this agency and they were offered to view a flat on the 2nd April. They did view the property and decided that it was the appropriate property for them. They gladly paid the agency fees of 395.00 Pounds and they were told by the agent that the property would be available from 20th of April. So, the agent told my parents that she would be in touvh before the moving date as she needed to contact the landlord. Days past by and there were no contact whatsoever by the agent. I had to call them back and everytime I did, they said that the agent who was dealing with my parent’s case wasn’t in the office. At the end we received a phone call by the agent on the 10th of April, which stated that my parent’s needed to go to the agency to get the Fees back as she couldn’t help because the landlord did not want to let the property to my parents, without giving a reason why. My parents felt very humiliated and very disappointed and what’s more very Let Down by this agency. Since they never explained the reason why the landlord didn’t accept to rent the flat to my parents, I do totally feel that they were discriminated for their age and maybe they took advantage of them because they cannot speak/understand English as much as they should. Please be aware before going to this agency!!!!

Went here when we had to move. But got no help from them. So waist of time with them sorry to say. When they did send us stuff. We had told them we moved. And then they sent houses and flats

Waiting for inspection today between 8.15 and 8.30 .changed my shift at work ao I could ACCOMMODATE THEM .At 9.50 am finally got through to someone as no one had come .They then put me on hold and when finally came back to me said no one is coming and were going to phone me after their morning meeting ???? No apology disgraceful service. I couldn't believe their attitude our landlord is changing to another estate agent but they could have at least let us know they weren't coming .Like someone else has said soon in touch when they want their money .Never return phonecalls my daughter has phoned them so many times and never returned calls .Extremely poor service and attitude .