Lynn and Doreen

Have received the information / details asap after raised. They are responding very politely and fastest manner. Would be feel good to get in them as an agent

Agency

Good

Friendly and helpful staff who helped me sort out a room to rent at short notice. Megan made it very easy to organise my move and was a pleasure to meet!

Mark was the vendors' agent for our new property. He ensured that he communicated well with parties at all times, was a pleasure to deal with and worked hard up and down the chain to get the deal done.

Received quality of service comparing any other high street agents. Normally they are quite cheap and reliable as well.

Martin & Co has been my letting agency for a few years now and they have always been so professional for finding right tenants for me and so quickly. I really feel at ease when dealing with them and in particular Rebecca ( letting coordinator) always been charming and helpful when I needed advise . I highly recommend this agency which have been in business for some time in heart of Staines.

Good and Bad The good bit. The staff were communicative and helpful when it came to finding a property. After this point I dealt directly with the landlord which was equally positive. The bad bit. There were a number of charges that I thought were unfair including a fee to provide a reference for my new landlord (when I moved out). Also an automatic increase in the rent is written into the tenancy agreement.

If you’re thinking of selling your property, I’d seriously reconsider using Martin and Co in Egham . As a potential buyer, I’ve tried multiple times to get in touch—left messages, sent emails, and even followed up—but getting a response is nearly impossible. If they treat buyers this way, I can only imagine how many opportunities their sellers are missing out on. A good estate agent should be proactive and responsive, not make it feel like an uphill battle just to express interest in a property. Sellers, if you knew how difficult it was for buyers to reach this agent, would you still trust them to handle your sale? Something to think about before you list with them.