I have dealt with Martin & Co for several years and they have been very friendly, pro-active and consummately professional. Not once have I had reason to be dissatisfied in any way. My main contact is Rebecca Wilsher and she is good example of their professional, yet friendly approach. If you are new to the area and seeking accommodation, look no further.
My property was one of the first property managed by Martin Co when they opened the branch in stains over 6 years ago. My experienced with Martin & Co has been excellent, professional and very good communication throughout the process. Without Martin & Co’s help I couldn’t have managed my property living and working Australia. I would highly recommend “Martin & co” stains branch!
We were new to the lettings market so approached a number of firms. We were impressed from the outset with the responsiveness and level of personal attention given to our relatively small letting by Joy Cook, one of Martin and Co’s principals. Joy happily provided contact details from other satisfied landlords and we approached them for feedback, which proved to be positive. The referencing process at the outset fortunately weeded out a couple of bad eggs and we soon had well-referenced and suitable tenants in place - and Martin and Co swiftly built a good working relationship with them. Throughout the letting, Martin and Co were quick to deal with any issues which arose. Something we really appreciated was Martin and Co’s ability to get competent professionals / tradesmen to the property to deal with various legislative requirements and any problems arising with the property: without that, letting our house would have been much more stressful. The entire team at Martin and Co is friendly, knowledgeable, professional and, above all, responsive and competent. Highly recommended.
Me and my girlfriend have been renting a property with Martin and co for a little under 18 months and have had such a pleasant experience with them since. We suffered a horrible time with a previous agent who was unwilling to help us, made us feel like every time we would mention something about the property it was our fault and no help at all! It is the complete opposite with Martin and Co who go out of there way to make sure we are comfortable in our home and keep lines of communication open between us and our landlords. I would highly recommend letting through martin and co as they will do there upmost as easy and pain free as possible!
Landlord Review. 'Martin & Co deliver a very professional & cost effective service achieved through good communication both with me & my tenants, cohesive teamwork, rapid turnaround on referencing & contracts & efficient financial controls & payments. They're always there when I've needed them when problems arise and are working in the background when I don’t. Working in partnership with them their consistent ‘consider it done attitude’ is reassuring – under Joy and Trevor Cooks’ management they’re the best letting agent I’ve used in the last 12+ years and would happily recommend them to other landlords.
My experience with Martin Co has been excellent, professional and quick. As a tenant, I can recommend Martin Co. Good service, good communication and help with any issues were quickly and helpfully resolved. For example, when the heating broke, I was offered a replacement heater while waiting for repairs. Urgent issues even dealt with at weekend. Very good.
We had recently moved to London and identifying a property that fits our needs wasn't easy until we met Doreen from Martin & Co. Honestly, we had just had a terrible experience with one other agency (do not want to name any), and were really very scared. Doreen showed us Hooper Court and we immediately liked it. We requested Doreen to block it for us; which she did. We arranged the payments over the next couple of days. The following Sunday, Martin & Co arranged a meeting with the landlord... and it was DONE. Everything was so smooth and Doreen went above and beyond to accommodate our needs. She's been prompt with answering emails/phone calls and generally getting us settled so far. Along with Doreen, I fully recommend the staff at Martin & Co, Staines when renting a property. They are thorough professionals who know their jobs very well and have been fantastic throughout. It was the first time we had rented in the UK and there is a reputation that estate agents usually have but we have to say that everyone at this office of Martin & Co is very helpful. Finally, we are going to move into our new flat in Staines very soon and are really excited about it.
I have moved to this property with easy paperwork and during my tenure they address the issue promptly.
I'm very happy and satisfied for the service that has been given to me. Especially I would like to thank Imrand and Doreen.
I would very highly recommend Martin & Co. Doreen is incredibly knowledgeable and helpful. Communication from her was second to none and everything was dealt with quickly and efficiently!
137 High Street, Staines-upon-Thames, Surrey, TW18 4PD, South East, UK, TW18
Martin & Co are proud to have served the people of Staines-upon-Thames, Stanwell, Feltham, Bedfont, Shepperton, Sunbury-on-Thames and Wraysbury from 137 High Street in the very heart of Staines-upon-Thames, just moments from the station and town centre shops for over 15 years. Martin & Co specialise in residential sales, lettings, property management and investment services. Owner Doreen Rose brings over 20 years of hands-on property agency experience in Staines, working at Townends, Chancellors, Seymours, and of course Martin & Co from 2013-2017 as Lettings Manager. A resident of Staines for 20 years, returning to Martin & Co as the business Owner, Doreen can legitimately claim to be a Staines property expert. Doreen's ideal evening is a night of fine dining and live music at Kew Gardens.
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