Martin & Co Stoke on Trent
Martin & Co Stoke on Trent
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1.00 /5
I have had so much trouble with the Hanley branch. The have over charged me rent. Had me doing maintenance to the property (the landlord should be doing that), information wasn't passed on. The manger has no manners at all. I was in the property for 3 years, only contracted to the first year because they never bothered to send out another tenancy agreement. It's poorly run. I was even charged rent when I wasn't in the property. STAY AWAY. MOULD never got treated I was told to " just wipe it away" .. I'm glad I moved house and don't have to deal with these anymore. They made my life a misery and sent me into depression. It was horrendous.
1.00 /5
Don't bother turning up for appointment. Say we've missed the estate agent when we are there before the appointment yet the staff don't know where the member of staff are. No reply to email of complaint. If you want to buy a house don't bother work this estate agents customer service is shocking
1.00 /5
What a waste of space!! (Hanley) Went for a house viewing. for the house owner to show us around as agent turned up 15 minutes late. didnt get a sorry. then to not even get a call back when waiting!! Very unprofessional of steve
1.00 /5
What a waste of space!! (Hanley) Went for a house viewing. for the house owner to show us around as agent turned up 15 minutes late. didnt get a sorry. then to not even get a call back when waiting!! Very unprofessional of steve
1.00 /5
Martin & Co (Hanley) were just terrible for me as a tenant of theirs for a year, and I cannot say a good word about them. They let a property to me which suffered major damp issues and only had their own and the landlords interests in mind. The health impact and damage to my possessions was of no importance to them at all. Even after a fire caused by the landlords bodging (and a subsequent warning notice being issued) - Martin & Co didn't care 1 bit. The maintenance manager was consistently useless, non-responsive and evasive. The maintenance team were frequently rude and treated you like a burden. If you're a tenant - consider twice before renting a property from this company. My personal experience has been that your health and wellbeing are not a priority for them.
1.00 /5
Martin & Co (Hanley) were just terrible for me as a tenant of theirs for a year, and I cannot say a good word about them. They let a property to me which suffered major damp issues and only had their own and the landlords interests in mind. The health impact and damage to my possessions was of no importance to them at all. Even after a fire caused by the landlords bodging (and a subsequent warning notice being issued) - Martin & Co didn't care 1 bit. The maintenance manager was consistently useless, non-responsive and evasive. The maintenance team were frequently rude and treated you like a burden. If you're a tenant - consider twice before renting a property from this company. My personal experience has been that your health and wellbeing are not a priority for them.
1.00 /5
What a waste of space!! (Hanley) Went for a house viewing. for the house owner to show us around as agent turned up 15 minutes late. didnt get a sorry. then to not even get a call back when waiting!! Very unprofessional of steve
Contact details
Sales Phone:
Sales Email:
Opening hours
Monday-Friday: 09:00 - 17:30
Saturday: 09:00 - 15:00
Address
Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent , Staffordshire, ST1 1QH, Midlands, UK, ST1
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We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.
Our team
Mark Beckett
Gill Shaw
Kim Atkins
Steve Boothroyd
Jenna Mcmurdo
Sue Duffin
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