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Breckon & Breckon Summertown

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

The worst letting agent I have ever come across, really ever so poor shall not be recommending the bloody service or indeed using them again awful. They only try to make money of someone's misery of finding urgent accommodation or moving houses.

Reply from agent

We are very sorry to receive your review Daniel but we have no record of you on our systems and would like to discuss this further. Can you please contact our customer services manager, Louise Passfield on 01865 201111 from our lettings department. Please note the branch you have left the review on, is only sales and our lettings branch is located in Summertown.

1.00 /5
Reply from agent

Hi Li Yao Huang - We are concerned to have received your one star review and want to find out why you we're unsatisfied with our service. As there is no comment we would really appreciate if you could get in touch with our Customer Service Manager, Lousie Passfield at louise@breckon.co.uk

1.00 /5

Do not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.

Reply from agent

Hi Renata, we're very sorry to hear about your experience. Please get in touch with Chris Dixey on 01865 310300 if you'd like to discuss this further.

1.00 /5

The property I am renting is riddled with black mould and damp and Breckon and Breckon will not help me, I first reported it 9 months ago and have had to chase them up so much since and they’ve still not sorted it. Completely non-existent property management. They are so slow moving it’s unbelievable, you have to chase them and remind them ten times before they do anything, it takes them weeks to do it, and they have left me living in an extremely mouldy damp flat with a small child putting our health at risk for months on end! I would not recommend unfortunately they clearly don’t care about their tenants health.

Reply from agent

We are very sorry to receive your review Molly. I have asked your property manager Richard to contact you today to discuss.

1.00 /5

Avoid this place at all cost! I am not very convinced with the positive reviews here.

Reply from agent

We are sorry to receive your review Leonie. Can we please ask you contact our Customer Services Manager, Louise Passfield on 01865 201111 or email louise@breckon.co.uk to discuss further.

1.00 /5
Reply from agent

Hi Li Yao Huang - We are concerned to have received your one star review and want to find out why you we're unsatisfied with our service. As there is no comment we would really appreciate if you could get in touch with our Customer Service Manager, Lousie Passfield at louise@breckon.co.uk

1.00 /5

would never rent via Breckon & Breckon again: incredibly friendly and quick when in process of getting you as tenant, but tone of interaction changes considerably as soon as you sign the tenancy agreement. Got really fed up with being treated arrogantly and unprofessionally. Too many differnet people interacting about different things without knowing what other´s told me. I had to move out earlier due a change in my life situation, we had agreed on an earlier move out date, I paid the breaking-early-fee, agency started viewings; three months later I was told that landlord had changed his mind and I can not move out earlier; because the agency had not drawn up a deed of surrender there was nothing I could do. cost me 2 months rent plus council tax. But not even an apology from their side. Upon return of the keys, incredibly unfriendly receptionist who in Covid-times made me wait in a room full of employees without masks to fill in a form with my data that they have anyway.

1.00 /5

Would suggest not going anywhere near Breckon and Breckon as tenants. Horrible service, over-charged for nearly everything, 2/3 of our deposit retained unfairly (still in dispute with TDS), terrible communication and no care or interest in the state of properties being managed. It may suit landlords but, if you're a tenant considering renting through Breckon and Breckon, DON'T! On top of all this, we were left with a kitchen completely falling apart for over 6 months. They don't care as long as the money's rolling in.

Reply from agent

Mr Baldwin, we’re sorry to hear that you are unhappy but as you note the matter is now with the TDS for arbitration . You have been kept fully informed throughout with regular and prompt communication and whilst you are of course at liberty to state your views we have simply adhered to our necessary processes and are sorry that you feel aggrieved.

Contact details
Sales Phone:

01865 310300

Opening hours

Unknown

Address

294 Banbury Road, Summertown , Oxfordshire, OX2 7ED, Midlands, UK, OX2

Established in 1947, Breckon & Breckon has expanded vastly over the last decade, resulting in a network of seven offices, specialising in residential sales, residential lettings and asset management and is one of the largest leading independent estate agencies in Oxfordshire. <p> With our teams holding combined experience of over 400 years you can be assured of a professional, personal and tailor made service to meet your individual needs. <p> Our company values remain at the core of our business ethos and we are constantly embracing new technologies and marketing ideas to stay one step ahead. We advertise on all the major internet property portals, such as OnTheMarket and Rightmove as well as our extensive online marketing campaign and are one of the largest advertisers in the local weekly newspaper - The Oxford Times. <p> Oxfordshire offers great diversity, from a bustling City Centre to the serene countryside and idyllic Cotswold market towns. There are a number of famous landmarks, such as Blenheim Palace, Christ Church College, Bodleian Library and many more and this along with being a central hub for business being placed midway between London and Birmingham with good transport links and exceptional schooling make Oxfordshire a highly desirable area.

Our team

Lucy Kirby

Chris Dixey

Luke Mazonowicz

Association of Residential Letting Agents
National Association of Estate Agents
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available