Professional patient and caring

I recently had experience of buying and selling property through Breckon and Breckon. Chris, Joe and Lucy from this office demonstrated incredible patience, understanding, professionalism and sensitivity in what could have been an arduous and gruelling experience. They managed to negotiate and successfully market my property in a short space of time, resulting in obtaining a proceedable purchaser. I cannot express my gratitude enough for all their help bringing me through to a successful sale and purchase. Thank you.

Rented a property with them. When we moved in the house was a complete disaster and we would be able to give only 1 star as review, but with time they managed to build our trust back and didn't fail us ever since, hence the 4 stars.

Rented a property through Breckon for the past year. Generally a positive experience overall. Callum Hunt has been especially great - professional, friendly and caring (5 stars individually for him). For Brekcon as a whole, 4 stars as a solid service but sometimes quite slow at resolving maintenance issues and issues around inventory at the start of the year. Nonetheless, far better than any other Estate Agents I have used in Oxford.

Very good service. Moving between flats (which they both manage) went smoothly.

Everyone is always going to be very nice and polite with you. They take a long time to reply to your emails but always end up being helpful, just expect delays when dealing with them. Stuff will be in the property that is not in the inventory when you move in, make sure you don’t leave it there or you’ll be charged for it when you leave.

All in all I've had a rather unsatisfactory experience with Breckon & Breckon in Summertown, Oxford. Their communication was poor, often requiring multiple follow-ups to get any response or action. Maintenance issues were neglected, causing unnecessary stress. For example, fire alarms left unchecked a long time past their certified date. Upon moving out, we faced unjust charges deducted from our deposit, having to go through the stress of countering them. We were left at their whim, and as tenants we found they will not work with you, you will feel like you are nothing but a means to an income for them. We were made to feel small and powerless, and I strongly advise future tenants who are going with Breckon to document everything meticulously, keep a paper trail, and ensure all agreements are clearly stated in writing, with nothing left implicit. Phone calls are discouraged. Being out of the absolute state the rental sector is in has been an absolute blessing.

At first they seemed nice and trustworthy. The process was quick and painless and they seemed quick to reply and offer their support. But after 6 months of me living in the property they are still failing to fix issues that I had raised even before entering the property. I don't know if they are incompetent or extremely inefficient.

At the end of the contract, a big chunk of the caution was kept with very little justification. Disappointed

Event though i was a good tenant for 4 years they deducted some of my deposit due to petty clauses in the tenancy. Be careful if you rent through Breckon and Breckon.