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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have now sold two houses through Maddisons. They are truly excellent and if you are selling a house near Tunbridge Wells, I would thoroughly recommend them. All of Deborah’s team are excellent. Viewings are handled professionally, feedback given promptly, and sales progressed efficiently. Deborah herself is brilliant, always responsive and gives great advice at every stage of the process (including how to prepare your house for sale). A brilliant agency and thoroughly recommended.

5.00 /5

Someone recommended Maddisons because, quite simply, they are the best. I'm always sceptical of hyperbole nevertheless we chose to use them. The recommendation turned out to be quite right. We have found them to be extremely good. They are personal, prompt and helpful. We couldn't have been in better hands.

Reply from agent

Thank you so much for your kind words, David .. your home in Tunbridge Wells is a fabulous one and one which Maddisons takes great pride in managing for you.

5.00 /5

I have a rental for 3 years now with Maddisons and I have no words to describe how professional, excellent and amazing service I always have from them. As I always have rented for 20 years I live in England , I can say, that Maddisons are the best I have all this year's. Thank you to all the professional team at Maddisons Residential

Reply from agent

And we have only praise for the both of you as tenants, as does your landlord, for the fabulous way in which you look after the flat as your own. Maddisons Lettings is so thankful to be able to look after you.

5.00 /5

Very good and highly recommended. Friendly and professional staff who took care of everything swiftly. Happy to recommend them to others.

Reply from agent

Thank you Richard for your very kind words and we hope that you are well settled now in your Tunbridge Wells' home. You were a very agreeable buyer to help, and so that always makes all the difference! Thank you again.

5.00 /5

Probably one of the best Estate Agents we have used. They never dropped the ball even through this pandemic! Louize and especially Deborah did a great job in getting us to the point of exchange. I found the weekly updates from Louize especially useful to see where we were all at in the moving process. Calls were returned quickly also and any questions via email responded to. They have been sympathetic, understanding and patient throughout, yet still remaining professional even when at times it became frustrating for all, so we thank you!PositiveProfessionalism

Reply from agent

Thank you so much C for your lovely review. The world of selling houses is rarely easy sadly, and we find communication is the key to keeping everything moving. This certainly worked with your move and it was lovely to work with you. Thank you again.

5.00 /5

How refreshing, (the coffee that is and the relaxing ambience) add the warmth of human contact plus a double shot of professionalism and be guided through the house selling process. A satisfied customer I am.PositiveResponsiveness, Professionalism

Reply from agent

Thank you my dear client, Amanda, for taking the time to leave such a lovely review. Your house was an absolute treat to be entrusted with selling and we hope we did your father proud! You know how much I loved that house, so it was an absolute joy to sell. Thank you again.

5.00 /5

Deborah and the team provided a professional service throughout the sales process, and Deborah in particular kept everything on track when the Covid lockdown threatened to derail our sale. She stayed positive and focused throughout. Excellent service and happy to recommend.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much Alison for your lovely review, and for being one of my fearless sellers who took the plunge in Lockdown! Yourself and Graeme were a delight to work with, in what became a very stressful sale. You took it all in yoru stride brilliantly, and I do hope that you are now fully settled in your new home. Take care x

5.00 /5

Deborah and her team are exactly what you need when buying or selling a property. They are super professional, highly efficient and very approachable. Every step of the way I knew exactly what was happening within our chain and what steps we needed to be ready for next. Calm, measured advice was always there if we needed it. I couldn't recommended them more highly. If only every business offered this kind of customer service. Thank you Maddisons.PositiveResponsiveness

Reply from agent

Thank you so much dear Jennette for your lovely words. Your house was certainly one of the easier ones that I have sold, and you are definitely up there in my most calm and kind sellers! Your new home in Tunbridge Wells looks gorgeous, and I hope you enjoy the improvement works. I do not imagine that you will be moving for many years, but when the time comes again, please call!

5.00 /5

Having worked with Deborah and her team for several years I thought I knew what to expect from them, I have recommended them to clients but when it came to selling my own house they absolutely exceeded my expectations! Not only did they sell my house in the first week but for the asking price! The team volunteer weekly updates, keep you informed at every stage and reassure you throughout the entire process. They are a very professional, personable, hardworking team but also very nice people to work with. Thank you team Maddisons!

Reply from agent

We have worked with Caroline on many projects as she is a stager extraordinaire! Many a property has secured a sale once Caroline has worked her magic, so it was no surprise that Caroline's own home would find a buyer so quickly. Thank you for all you to do for us - we appreciate it more than you will ever know.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display