I can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. They have a winning formula. Whilst it may be tempting to use less expensive means to sell property, their knowledge, passion and customer focus is a lesson to their competition. In a transaction that is complex emotionally as it is financially I wouldn't give my business to anyone else!PositiveResponsiveness, Quality, Professionalism, Value

My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.PositiveResponsiveness, Quality, Professionalism, Value

It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

I have been renting through Maddisons for the last year and a half and have had nothing but exceptional service from everyone I have spoken with. James is who we have dealt with the most has always been professional, friendly and extremely responsive to any queries we have had. I would absolutely recommend going through these guys if you are renting, best service i've had from any local estate agency having rented locally for the past7 years. When we are in a position to buy we will absolutely be coming back to Maddisons to work with them on that as I feel they are all genuine, caring and extremely knowledgeable of the local area.PositiveResponsiveness, Quality, Professionalism

Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.

From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step of the way, and most importantly kept the sale on track through to completion. I would not hesitate to use Maddisons again, or recommend their services to anyone seeking to sell their home, or buy for that matter. Thanks again! Matt & Alex

Deborah and her team at Maddisons are absolutely fantastic. They are professional, efficient and honest. From day one they have put any of my anxieties and stresses of selling a house at ease, they have helped me through the entire process going above and beyond constantly and in general are just absolutely superb. I feel like I have had a 5 star service throughout.Thank you so much

After a long search for our dream property and viewing quite a few properties with Maddisons, we found our dream home. The service from Deborah and her team, from start to finish was outstanding, nothing was ever too much trouble, always on hand to answer any questions and made the whole process as stress free as it can be. Would highly recommend Maddisons.. why go anywhere else !

My experience with Maddisons has been very positive and I would wholeheartedly recommend them. They sold my parents lovely home which was hard for me however they guided me through every step and helped me through the process. Deborah gave me some great ideas how to present my parents home, Karen took amazing photos, Louize kept me up to date with the daily updates and Milly is a fabulous sales progression manager. They have a very professional team, they definitely know what they are doing and I am very happy that I instructed Maddisons. Thank you so much for being so kind. You found an excellent buyer and from their viewing until exchange/completion was all organised in a few weeks - just amazing! Highly recommended ! Thank you Deborah and your amazing team.