We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.PositiveResponsiveness, Quality, Professionalism
An excellent service all round from the initial viewing all the way through through to completionPositiveResponsiveness, Quality, Professionalism
Deborah, James and the whole Maddisons team are truly brilliant and are a pleasure to work with. They are always responsive, professional and truly go the extra-mile. I have recommended them many times and will continue to do so. Buying and selling houses is often a tricky business but team-Maddisons will make the process work as well as it possibly can.PositiveResponsiveness, Quality, Professionalism, Value
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!
Really helpful with an over the phone valuation. Polite and took time out of their evening to discuss, all team friendly and professional on the phone.PositiveProfessionalism
Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.PositiveResponsiveness, Quality, Professionalism, Value
Our experience at Maddisons was positive from the very initial evaluation meeting through to completion. We found the team to be responsive, knowledgeable and proactive. Their approach is to act as a partner throughout the sales process, providing honest advice and opinions, rather than saying what people want to hear. If you are selling or buying a property I would highly recommend working with Maddisons, they will always be my first call now.PositiveResponsiveness, Quality, Professionalism, Value
The professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.PositiveResponsiveness, Quality, Professionalism
I can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. They have a winning formula. Whilst it may be tempting to use less expensive means to sell property, their knowledge, passion and customer focus is a lesson to their competition. In a transaction that is complex emotionally as it is financially I wouldn't give my business to anyone else!PositiveResponsiveness, Quality, Professionalism, Value
My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator
Client Partner