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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!

Reply from agent

Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved family home of many years was truly exceptional. Whenever you need help again - we will be ready and waiting!

5.00 /5
03.10.2021
Fantastic Service

The team at Maddisons were always very helpful and efficient. From day one I received a great service, I was kept up to date at all times, I was supported throughout the process and felt that my custom was valued. I wouldn’t hesitate to recommend Maddisons and would certainly use them again.

Reply from agent

Dear Deborah, thank you so much for finding the time to send this in to us. We are honestly so pleased you were happy with the service received. We really do work hard on the efficiency of our processes and we always want our clients to feel valued so we are delighted to read your words. Thank you again and very best wishes from us all at Maddisons.

5.00 /5

Lovely offices on the pantiles. Very friendly helpful staff. Equally friendly and knowledgeable when being shown around properties

Reply from agent

Hi Daryl, thank you for taking the time to send this in. Our offices are indeed so lovely and we are delighted to be able to slowly and safely have more sellers and buyers, landlords and tenants back in to see us! Delighted to hear your experience with us was positive. Best wishes from Team Maddisons!

5.00 /5

A massive thank you to the team at Maddisons, they helped us find the right property for our family, without any heavy selling tactics. Thanks Deborah and the whole team.

Reply from agent

Thank you Paul! So kind of you to take the time to reply and really happy to hear you were happy with the service you received. We wish you all every happiness in you new home! Best wishes from us all.

5.00 /5

The whole team at Maddisons were incredibly helpful, honest and made the purchase of our home so much easier. As first time buyers, we were daunted and slightly clueless about the process but they were always happy and quick to answer our questions and Milly's weekly updates kept everything on track. I am so glad that they were our estate agents for our first purchase and I hope to work with them again in the future.

Reply from agent

Thank you so much for this Amy. We are delighted you felt well supported during your purchase - it was a pleasure working with you and we wish you every happiness in your new home! Best wishes from us all.

5.00 /5

We bought and sold through Maddisons and they were fantastic. I would recommend them to everyone. Knowledgeable, responsive, proactive and friendly. They were quite simply the best agent I have ever dealt with. If you are looking for an agent look no further.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much Laura - your words are so kind and we are delighted you are happy with the service you received as both a seller and a buyer! We are so pleased with the outcome and wish you every happiness in your new and fabulous home!

5.00 /5

Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much Ginny for your fabulous review. Yourself and Simon are always so great to work with and we have loved helping you with your property journey. The way in which you embraced all of my recommendations for your beloved family home of many years was truly exceptional. Whenever you need help again - we will be ready and waiting!

5.00 /5

As a professional couple needing a decent flat in Tunbridge Wells for weekday living, we found the response from Maddisons to our first enquiry about renting welcoming and helpful. Our experience with the team can best be described as easy, caring, and a pleasure to do business with.PositiveResponsiveness, Quality, Professionalism

Reply from agent

You are very kind, John, and a joy and highly valued tenant of Maddisons

5.00 /5

I bought through Maddisons in 2020. Very professional and communicative. They've got very high standards. Would recommend.PositiveResponsiveness, Professionalism

Reply from agent

Thank you, Richard .. it proved not to be the easiest transaction but delighted we secured the property for you and the family.

5.00 /5

We bought our property through Maddisons and were very happy with the service we received from beginning to the end. The entire team were personable and friendly when I called in or emailed. They always aimed to solve any queries or questions I had efficiently and were often the reassuring voice I needed to hear. I would definitely work with Maddisons again and recommend them.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you so much Edoardo! You were lovely buyers to work with! We are delighted to hear that you felt we looked after you well. We look forward to working with you again in the future, but in the meanwhile wish you many happy years in the house! Very best wishes to you both, from all of us at Maddisons!

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display