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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you Simba for our 5 star rating! Wishing you all the very best in your new home and thank you for entrusting Maddisons to sell yours!

5.00 /5

Maddison’s were excellent. Even as a buyer, it seemed they went out of their way to make the process as smooth as possible. Hats off to Millie, Deborah and the whole team.

Reply from agent

Thank you so much Roscoe! We really enjoyed working for you both and are pleased to hear you felt the process was a positive one. Wishing you both all the very best in your lovely new home!

5.00 /5

The main thing I would say about Maddisons Residential is they are different. Many estate agents claim to be, but really are not. We were tired of the lazy disinterest we had experienced elsewhere and decided to try Maddisons, as their fees were the same and they seemed to be well respected. Their valuation of our house included telling us what was wrong with it - all of the stuff we knew, but a few things we had never considered. The other agents just told us how great the place was and how they would be delighted to ‘help’ us. We instructed Maddison’s and followed their advice about ‘staging’ our property, which cost zero (other than a bit of effort) and they arranged a contractor to come and paint our kitchen cupboard doors, which transformed the hub of our house for almost nothing. In the end we achieved a price I thought was unattainable, the highest price ever achieved in the road, and subsequent sales of very similar houses in the road prove that we did very well indeed. This is verifiable fact (Zoopla etc) in case you are like me, and think most positive reviews are written by people’s mates. If you want an agent that is determined to do whatever it takes to get your house sold, and is more concerned about finding solutions than excuses, give them a call. They are in the Pantiles, Tunbridge Wells. Good luck with your sale. David Doyle

Reply from agent

Wow .. thank you, David, for everything above. It has been our absolute pleasure to look after you and Laura as both landlords and also sellers. We hope that you will find excuse to come back to Tunbridge Wells soon and please do pop in. We could do with some of the sunshine from over there at the moment! Hope that you are equally back up in the air soon ...

5.00 /5

Maddisons handle the rental of my property and have been fantastic to work with from day one. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly and they are a very friendly team of people! Couldn’t recommend enough.

Reply from agent

Thank you, Zoe .. we know how fond of your former Tunbridge Wells home you are and therefore the importance of ensuring you have great tenants in there that will look after as their own. Maddisons Residential is delighted to be working with you, especially as another member of the local business community.

5.00 /5

James and the whole Maddisons team are truly professional, polite, kind and friendly. If any issues arrive they are dealt with quickly and efficiently, they’ve always responded to any questions promptly. Thank you James and Maddisons. I would thoroughly recommend him and his team at Maddisons.

Reply from agent

Thank you Vijay ... your kind words are very much appreciated and Maddisons is delighted to look after you and your wonderful family

5.00 /5

Maddisons are a highly professional organisation in their field, who offer a good service with friendly staffPositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you very much Jane! We pride ourselves on acting with integrity and professionalism at all times and are very happy to hear you felt we acted with both when working together. We are also a nice and friendly team, so also very pleased to hear that rang true too! With very best wishes and thank you again!

5.00 /5

We recently purchased our new home from Maddisons and would have absolutely no hesitations in recommending them to anyone. James and Milly were excellent and kept us well informed throughout the whole process. The sale progressed quickly and every matter was dealt with professionally, promptly and effectively. Thank you Maddisons! All the best, James & ChristinePositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Wow! Thank you so much James and Christine! It is genuinely so pleasing when we hear that buyers (and sellers of course!) have had a good experience - moving house is such an important event that knowing we have helped to make it as smooth and pain free as possible is wonderful! Wishing you both every happiness for the future! Best wishes from Team Maddisons

5.00 /5

I have a rental for 3 years now with Maddisons and I have no words to describe how professional, excellent and amazing service I always have from them. As I always have rented for 20 years I live in England , I can say, that Maddisons are the best I have all this year's. Thank you to all the professional team at Maddisons ResidentialPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

And we have only praise for the both of you as tenants, as does your landlord, for the fabulous way in which you look after the flat as your own. Maddisons Lettings is so thankful to be able to look after you.

5.00 /5

Professional and responsive yet friendly and warm. Would highly recommend their services to any landlord. I'm a very happy customer!PositiveProfessionalism

Reply from agent

We're delighted that you are happy, Fiona ..

5.00 /5

We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing what proved to a complex sale was really first rate and dealt with so well by James, Deborah and the team. We received excellent advice throughout and nothing was ever too much trouble for them. Having used a number of agents selling our property in London, and having purchased two properties in the Tunbridge Wells area - we can confirm that none come even remotely close to the quality of service provided by Maddisons.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Michael - it was an absolute pleasure and we were thrilled to help you achieve the sale and move into your new home. We hope you and Emily enjoy a very well deserved break over half term next week. Keep safe. We'll be sending out ideas for bits to keep the children entertained so keep an eye on Instagram and may see you around town !

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display