I would not hesitate using Maddisons Residential again. From the initial meeting to the final sale they were a pleasure to deal with. With a team in place to support you during each phase it made communication easier and the responsive rate was impressive. Our sale process failed to proceed three times due to chains collapsing and whilst I was pulling my hair out, Deborah and the team remained calm; kept telling me to hold my nerve and reassured me along the way. As our sale was linked to our purchase of a new build I needed to ensure we did not miss our exchange deadline. But I shouldn’t have worried as I had the best team on my side and it all went through in the end. I was also reassured as the developer gave me some leeway as they remarked: “if Maddisons are your agent we know it’s all in hand”. Thanks again and the support from the whole team was greatly appreciated!PositiveProfessionalism

I would highly recommend using Maddisons Resedential, when selling your house. They are so friendly and helpful. They have a sales progression team which is brilliant as you can contact them at any point to discuss how the move is going and they are always happy to help. I always felt valued and all queries were met with a quick response. I would happily use them again and it really is worth going with a team that are willing to go the extra mile to help you.PositiveResponsiveness, Quality, Professionalism

Duncan and I prepared our house for sale in advance of hitting the market, Maddisons understood our house and to whom it might appeal. Their presentation in photo, description and video form showed our home at its very best. Maddisons knowledge of the market and experience of handling potential buyers, serious or otherwise, came through. When our chain broke James took quick and effective control getting us back on track with a new buyer within days. We can now understand why Maddisons are such a popular agent in Tunbridge Wells.

We had exceptional service and support throughout our rental experience with James and the team at Maddisons. Our process was slightly different as we were looking to rent a house whilst being based overseas and what we expected to be a stressful procedure became a pleasant one with constant support and reassurances from a friendly team. From having been a renter and home owner ourselves we rate Maddison’s against any other property agent we have experienced. Real people who you can connect with, trust and rely on. Thanks again James and the team. Bryn and Amy

We recently used Maddisons to buy our house. They were extremely accommodating. Making time over the Christmas period to show us the house. Always replied promptly to any call. Kept us updated on a weekly basis to progress of purchase. We would thoroughly recommend. A follow up to the above review of our purchase. We went on to rent our property out and continued to use Maddisons. One year on they found us our tenant. They are always eager to help and prompt to reply to issues that have occurred. To date they have been exceptional. Long may it continue. Thank you We used Maddisons for 18 months, renting our property out to an exceptional tenant that Maddisons found. Maddisons always responded immediately to any query we had, even if it was the weekend. We have since moved back to our property and couldn’t fault how the property had been managed. Thanks Maddisons

We purchased through Maddisons, and found them to be polite and efficient throughout. Obviously they were advocating for their client (and are excellent at getting the best price much to our disappointment!), but were engaged throughout and very pleasant to work with. I would recommend Maddisons whether buying or selling.

Personal and attentive service, they sucessfully shepherded us through a difficult completion day. Very grateful to all.PositiveResponsiveness, Quality, Professionalism, Value

Excellent agent with outstanding attention to detail and professional advice. Being entirely new to renting out my property, James and Simon at Maddisons gave excellent guidance and were always at the end of a call or email. A first-rate service all round.

I would thoroughly recommend Maddisons as a letting agent. We rented a family property and the service and communication has been professional, efficient and prompt thoughout. This has also included rectifying the odd issue that has occurred during our tenancy swiftly using professional tradesmen.

Excellent and professional agents

We would highly recommend Maddisons for letting and managing your property. Efficient, friendly and professional. Makes letting easy. Thank you to James and his team.