Simon at Maddison's is professional, knowledgeable and has helped me from start to finish get into my rental property. It ran through seamlessly and when I went in to the branch to sign papers, I found all the staff very friendly and welcoming. I cannot recommend Maddison's and Simon enough.
5* star exceptional service from start to finish. I have now had the pleasure of buying and selling twice with Maddisons and I cannot recommend them highly enough. If you are looking for a professional, efficient, knowledgeable, hardworking and caring estate agent then look no further. From start to finish the attention to detail is second to none. Each member of staff has their own role within the company, therefore, at each stage the process is seamless and handled with complete competence. You are never kept in the dark with weekly updates as a minimum. My recent purchase I can honestly say without Jane (sales support manager) and Deborah's (owner) expertise the sale/chain would have collapsed. They managed to negotiate an agreement between all parties (there were several!) that we never thought was possible. We are now in our dream property. Maddisons think outside of the box, are adaptable and are, without doubt, truly brilliant! An absolute pleasure to deal with. Thank you to the WHOLE team from start to finish.
The whole team at Maddisons made selling our family home as smooth as possible. They were excellent at giving feedback, liaising with the buyers and achieved a great price. We have no hesitation in recommending them.
Over the last 2.5 years we have sold our property, found rental accommodation and purchased through Maddisons. I cannot recommend them enough! As well as great communicators, they have the personal touch which is often missing in big chains. They have the client's interest at heart and have become our first point of call on anything house related. We look forward to inviting to our house warming!PositiveResponsiveness, Professionalism
We bought a house through Maddisons, and the service was second to none. Completely transparent, fair and knowledgeable, the process from agreeing the price to moving in was handled very diligently and professionally and with the utmost courtesy by every team member I had the pleasure of speaking with. Top class.PositiveResponsiveness, Quality, Professionalism
Since the very beginning of our relationship with Maddisons, we have experienced an excellent service, from a friendly, professional and honest company. Thank you James and your team,you have been wonderful. From Patricia and David
Thank you SO very much for all your time, help and invaluable advice over the last couple of months in my search. I’m writing to let you know I have actually had my offer accepted on another property today, but honestly I was so very impressed with your quality of care and professionalism that if I could have bought by agency alone, it would be you and I will definitely be recommending you to friends.
I can’t recommend Deborah and the whole team at Maddisons highly enough. They are always on hand with information, help and advice. Fantastic communication so you always know how your buy/sell is progressing and answer any questions regardless of how big or small. The best estate agents I have ever had the pleasure of dealing with.PositiveProfessionalism
Great service, professional and friendly people. Always felt they were there for us. In a league of their own. Very highly recommended.PositiveResponsiveness, Quality, Professionalism
I have no hesitation in recommending Maddisons Residential and would, without doubt, use them again in the future. Nothing was too much trouble and the whole team were such a pleasure to deal with. I’ve honestly not come across letting agents like them before. Professional, friendly, ethical and all round lovely people. Make life easy for yourself and put your trust in this fabulous company - you won’t regret it!PositiveResponsiveness, Quality, Professionalism
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator
Client Partner