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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

A very different experience. Excellent, award winning company. Nicely laid out, internally, with sofa and table to relax whilst discussing property. Recommended.

5.00 /5

Maddisons residential are currently selling two properties for me. From the minute I met Deborah (Director) I just knew they were the right match for me. Deborah's honesty, passion and warmth is infectious and the whole team at Maddisons …

5.00 /5
16.05.2019
Unqualified excellence

Maddisons provide a level of excellence rare in this industry from weekly progress updates to friendly, efficient and professional service from all staff.

5.00 /5
26.04.2019
Hugelr efficienty efficient and always kept me up to speed with developments

The whole team were always friendly and very efficient. Always kept me up t speed with developments and had a very effective process post acceptance of my offer

5.00 /5
26.04.2019
Excellent Service

Deborah and team excellent in everything they did from start to finish. Especially when some issues arose at legal's stage they advised sellers solictor very well to ensure there were no unecesary delays. Could not rate Maddisons highly enough.

5.00 /5
26.04.2019
Couldn't have asked for more

Deborah and the team at Maddisons made the house buying and selling process feel a lot less stressful than it could have been. They got the right buyers through the door and got offers on the table within two weeks. They seamlessly co ordinated both the sale and purchase of our house/new house, working with incredible professionalism and knowledge of the process and market. I can not rate them highly enough. Thank you!

5.00 /5
14.04.2019
First time buyers

Maddisons is very much recommended. Why? Maddisons provided an excellent estate agent service for our first house purchase. The viewings were arranged swiftly and our guide, James Richards, was able to answer all of our “first time buyer” questions - or able to find out, if unable to answer on the day. During the purchase, we experienced some delays. The staff at Maddisons (esp. Milly Stedman) were particularly good at keeping us updated on any developments. We believe she went beyond the call of duty and appreciate her efforts — we particularly liked the structured weekly updates on progress by email. Upon completion, Maddisons provided an excellent aftercare service through a series of follow up emails to ensure we were comfortable. They even provided us with a sweet little new home gift! Overall, a friendly and supportive agency based at the heart of old Royal Tunbridge Wells, which seems to have a great team who actually like to work there — this clearly shows in how they treat their customers.

5.00 /5
29.03.2019
How all estate agents should be

Dear Maddisons Residential, I just wanted to say thank you for all your help Milly and the team were fantastic every step of the way. You have got a great setup and wish you all the best in the future. Having worked as an estate agent in the past i know the industry well and the standard of chain aswell as family owned estate agents, And can truly say hand on heart you bestest them all. Scrap purple bricks Maddisons Residential is the future of esate agency. Thanks Guys when its comes to selling in the future you'll be my first port of call.

5.00 /5
16.03.2019
House Sale

We couldn't have been happier with the prompt and efficient service from Maddison's. Deborah clearly knows the local market and guided us in ways to present our house for a quick sale. The whole team were utterly professional and we were delighted with their service.

5.00 /5
06.03.2019
Friendly great service with efficient means of keeping us uptodate

My husbnad and I purchased our beautiful home through Maddisons last month. All the way along Maddisons were a delight to deal with, not something I had ever expected to say about an estate agent - especially when being the purchaser! They we competent at keeping the deal moving at a good rate and sent all parties a copy of the progress report each Friday. This was great to see what we had made progress on, what was outstanding and where any progress had stalled. This was all distilled on a useful A4 table. They also sent us a useful check list for moving from my own flat that I sold. Something I certainly didnt have from my own estate agents! I would very much recommend Maddisions as an estate agent and I fail to see how they could have acted any better. Thank you for all your help, we love our new home.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display