I have never come across an estate agency that I have been truly happy with until now. Maddison’s went above and beyond what was required and I can’t recommend them enough.
We have used Maddison’s in the last year to buy sell and also rent. At every stage we found all the staff to be knowledgeable and friendly. We would not hesitate to recommend their services . Ray fawehimi & Jacqueline Murphy
The team at Maddisons delivered on my sale against the backdrop of challenging market conditions. I think their real USP was nursing both buyers and us as sellers through a difficult process. It was a challenging sale but ultimately the house was sold at a fair price. I would particularly commend Deborah and the team for the way that viewings were managed. As a seller, it made the process a lot easier. We were involved when we needed to be and vanished when we were not
The team at Maddisons understood the product and their approach was very professional and supportive. Their detailed review of the property and market activity was a step up on others. I would not hesitate in using them again in the future.
My ex husband and I instructed Maddisons to sell our home when we were getting divorced. It was an extremely stressful time but Deborah Richards was completely professional kind and supportive. She was always approachable and always returned calls. She was also not afraid to give advice that we sometimes did not want to hear. Deborah is a woman of integrity and strong business sense and is ably assisted by a very competent support team. I have no hesitation in recommending Madidsons Residential.
The Estate Agent who will change your mind about Estate Agents. Deborah and the Maddisons teams have sold our house and helped us buy a house. On both occasions they were the creme de la creme of Estate Agents. After years of poor experience, Maddisons are like a breath of fresh air. They truly care and will show your house as if it were their own. Recommend without hesitation.
We sold our flat through Maddisons in 2017 after being so impressed with them whilst viewing other houses in Tunbridge Wells. They were all incredibly knowledgeable about the properties we saw and were so warm and welcoming that we felt like we were being shown around by old friends. They really were the most un-estate-agent-like estate agents we have met. We approached Maddisons with a 12 week time limit to sell our flat and they got to work straight away. They took great care in helping us dress the flat for photos, and rather than just snapping a few clumsy shots with a phone, organised a professional photographer who did a fantastic job. As we were pressed for time, they cleverly pitched the property at a sensible price to get people through the door, and thanks to their professional viewing style we had several offers at the asking price within the first week so ended up going to sealed bids and achieving rather more than we had expected. They expertly guided us through the entire process and continually updated us on the progress being made. The service provided by Maddisons is excellent value for money, and whether you are selling a little flat like ours, or a mansion, they will go to great lengths to ensure you have the best possible experience. I would highly recommend them to anyone. Thank you to Deborah and the entire Maddisons team for all your hard work.
From the start Deborah Richards and her very competent team at Maddisons showed the enthusiasm and ability that we were looking for when we put our family home of twenty seven years on the market last May. There was a creative approach to fees followed by very good service in preparing the website entries and brochures which did the best possible job in presenting the house to prospective buyers. Maddisions put us in the position of being able to accept a good offer in June and the high level of service then continued right through the selling process with regular updates and follow up with solicitors acting for sellers in the 'chain' that developed. We completed in mid-October. Thank you Maddisons, job well done!
Deborah and all of her team did a fantastic job both for me as the seller and also for my buyers. It turns out that selling houses can be quite complicated, stressful and challenging! Having a very competent estate agent such as Maddisons was well worth it. There were a number of occasions where Deborah or one of excellent crew stepped in to deal with resolving issues, deal with communication problems, apply pressure, understand complicated issues and worth through them. I would highly recommend them and will use them again.
Deborah, Michelle, Jane and the team never give up on finding your perfect buyer and, if things get a bit tricky along the way, they work their socks off to resolve any problem that arises. All this with a kind word and a metaphoric "hug" if you hit a bump in the road. They really understand the pressures you feel on the journey to sell your house, are always there to listen and explore every avenue to ensure eventual success. Well done Maddisons Residential - you deserve every accolade you get! Many thanks from a pair of grateful clients - we will be popping in to say hello when we're in Tunbridge Wells. Valerie & Peter
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator
Client Partner