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Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
13.07.2018
Excellent service from start from finish

I have never come across an estate agency that I have been truly happy with until now. Maddison’s went above and beyond what was required and I can’t recommend them enough.

5.00 /5
10.07.2018
Very professional from start to finish

We have used Maddison’s in the last year to buy sell and also rent. At every stage we found all the staff to be knowledgeable and friendly. We would not hesitate to recommend their services . Ray fawehimi & Jacqueline Murphy

5.00 /5
09.07.2018
Great team who delivered on their commitments

The team at Maddisons delivered on my sale against the backdrop of challenging market conditions. I think their real USP was nursing both buyers and us as sellers through a difficult process. It was a challenging sale but ultimately the house was sold at a fair price. I would particularly commend Deborah and the team for the way that viewings were managed. As a seller, it made the process a lot easier. We were involved when we needed to be and vanished when we were not

5.00 /5
09.07.2018
A very personal and professional service.

The team at Maddisons understood the product and their approach was very professional and supportive. Their detailed review of the property and market activity was a step up on others. I would not hesitate in using them again in the future.

5.00 /5
09.07.2018
Excellent service

My ex husband and I instructed Maddisons to sell our home when we were getting divorced. It was an extremely stressful time but Deborah Richards was completely professional kind and supportive. She was always approachable and always returned calls. She was also not afraid to give advice that we sometimes did not want to hear. Deborah is a woman of integrity and strong business sense and is ably assisted by a very competent support team. I have no hesitation in recommending Madidsons Residential.

5.00 /5

The Estate Agent who will change your mind about Estate Agents. Deborah and the Maddisons teams have sold our house and helped us buy a house. On both occasions they were the creme de la creme of Estate Agents. After years of poor experience, Maddisons are like a breath of fresh air. They truly care and will show your house as if it were their own. Recommend without hesitation.

5.00 /5
15.03.2018
Fantastic agency - highly recommended

We sold our flat through Maddisons in 2017 after being so impressed with them whilst viewing other houses in Tunbridge Wells. They were all incredibly knowledgeable about the properties we saw and were so warm and welcoming that we felt like we were being shown around by old friends. They really were the most un-estate-agent-like estate agents we have met. We approached Maddisons with a 12 week time limit to sell our flat and they got to work straight away. They took great care in helping us dress the flat for photos, and rather than just snapping a few clumsy shots with a phone, organised a professional photographer who did a fantastic job. As we were pressed for time, they cleverly pitched the property at a sensible price to get people through the door, and thanks to their professional viewing style we had several offers at the asking price within the first week so ended up going to sealed bids and achieving rather more than we had expected. They expertly guided us through the entire process and continually updated us on the progress being made. The service provided by Maddisons is excellent value for money, and whether you are selling a little flat like ours, or a mansion, they will go to great lengths to ensure you have the best possible experience. I would highly recommend them to anyone. Thank you to Deborah and the entire Maddisons team for all your hard work.

5.00 /5
07.02.2018
Maddisons provided a refreshing approach and excellent attentive service

From the start Deborah Richards and her very competent team at Maddisons showed the enthusiasm and ability that we were looking for when we put our family home of twenty seven years on the market last May. There was a creative approach to fees followed by very good service in preparing the website entries and brochures which did the best possible job in presenting the house to prospective buyers. Maddisions put us in the position of being able to accept a good offer in June and the high level of service then continued right through the selling process with regular updates and follow up with solicitors acting for sellers in the 'chain' that developed. We completed in mid-October. Thank you Maddisons, job well done!

5.00 /5
04.01.2018
Professional and excellent thru and thru

Deborah and all of her team did a fantastic job both for me as the seller and also for my buyers. It turns out that selling houses can be quite complicated, stressful and challenging! Having a very competent estate agent such as Maddisons was well worth it. There were a number of occasions where Deborah or one of excellent crew stepped in to deal with resolving issues, deal with communication problems, apply pressure, understand complicated issues and worth through them. I would highly recommend them and will use them again.

5.00 /5
04.01.2018
Caring, friendly and efficient - the perfect team to sell your house!

Deborah, Michelle, Jane and the team never give up on finding your perfect buyer and, if things get a bit tricky along the way, they work their socks off to resolve any problem that arises. All this with a kind word and a metaphoric "hug" if you hit a bump in the road. They really understand the pressures you feel on the journey to sell your house, are always there to listen and explore every avenue to ensure eventual success. Well done Maddisons Residential - you deserve every accolade you get! Many thanks from a pair of grateful clients - we will be popping in to say hello when we're in Tunbridge Wells. Valerie & Peter

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display