Excellent service from start to finish.

The team at Maddison's offered superb support at all times. I found them to be professional, knowledgeable and capable in their approach. They handled the sale of my house with skill, mediating effectively between my purchaser and me. I consulted them on several aspects of my purchase, which was not being handled by them, and they gave me very wise advice. . Nothing was ever too much trouble.. I could not recommend Maddison's more highly.

Bought with them, will sell with them!

Maddisons were the vendors agent and acted superbly throughout. I know now that the property had been on the market with another agent before Maddisons took it on and had struggled to sell. Maddisons had clearly been involved in making it look more attractive to potential buyers and they nailed it. Their marketing brochures etc are beautiful and the various agents I met from Maddisons in the 2/3 viewings were all charming, intelligent 'soft-sellers'. I said to Deborah on completion that without any doubt, she'd sell the property again when we want to do so. Great people, great to deal with and clearly deserve the success and reputation they're building. Thank you.

Maddisons residential are currently selling two properties for me. From the minute I met Deborah (Director) I just knew they were the right match for me. Deborah's honesty, passion and warmth is infectious and the whole team at Maddisons display the same values. My properties are both presented beautifully online having firstly Deborah's expert advice in how I could present my properties and secondly, Fiona's wonderful descriptions and carefully overseen photo shoots. I am kept fully up to date with viewings and feedback and am very happy with the service I've received in the few weeks I have been with maddisons. I can't wait to visit the new office and would highly recommend Maddisons for anyone wanting that extra special care and attention that is so frequently overlooked elsewhere.

The difference? Maddison's maximise the sales opportunity of every viewing.

Maddison's take a much more "end-to-end" approach to selling a house than other agents I've experienced. I.e. They oversee and involve themselves in every step of the process - from telling you in plain English exactly what you need to do to your house to make it more appealing to prospective purchasers, right through to following up on queries your buyers may have with their new home after they've moved in. Of course they are professional, friendly and efficient. The big difference though comes when they conduct viewings of your property. There is no "Viewing team" comprised of part-timers who only work weekends and may only have seen your property for the first time 15 minutes prior to the viewers arriving. Instead owners are banished from the house and the agent handling your sale personally conducts the viewing. The agent not only knows your house inside out but seizes the opportunity to proactively sell the benefits of it to viewers in a way that the owner could never do. Verbal feedback comes immediately after the viewers have left, with written follow-up a day or so later. Add into this, the fact that Maddison's fees are very competitive and really you have nothing to lose and everything to gain by giving them a try. I cannot recommend Deborah and her team highly enough.

Outstanding level of courtesy attention to detail and personalised service

I found the Maddisons team outstanding. They showed genuine interest and provided comprehensive advice about how to prepare our house for marketing which we followed and resulted in achieving our asking price in a few weeks. It was a really great experience of client care from start to finish. Nothing was ever a problem for them and I could not recommend them more highly.

Wonderful and not even 'our' Estate Agents!

Maddisons Residential were representing the vendors of the house we had fallen in love with. We had decided (as we were moving down from London) to manage the the sale of our old house and the subsequent purchase ourselves. All the staff at Maddisons were so helpful, honest and efficient with our purchase. They made a challenging situation much improved and their advice and understanding helping at 'our' end of the chain was invaluable. They did a wonderful job at liaising with us, our solicitors and various third parties and it is without hesitation that I would recommend their services. Thank you Deborah, Milly, Jane & Co!

A friendly high performing team

Our experience of working with the team at Maddisons has been a very positive one. They gave us some great advice and support through the whole process of selling our house. Their feedback to maximise the potential for our house was appreciated; and was honest and sensitive, and most importantly it certainly helped. The feedback from all the team that was supporting us was excellent; from the immediate feedback after each viewing, to the weekly reports prior to an offer being accepted, through to exchange and completion of contracts. During the latter weeks leading upto exchange of contracts, in comparison to what we were seeing from further up the chain, were weekly progress updates that were accurate, timely, and importantly useful. We valued liaising with the team with questions or answering queries, we appreciated the informality accompanying the professionalism. Many thanks Rod and Shona.

Incredible service and personal touch

Maddisons residential are currently selling two properties for me. From the minute I met Deborah (Director) I just knew they were the right match for me. Deborah's honesty, passion and warmth is infectious and the whole team at Maddisons display the same values. My properties are both presented beautifully online having firstly Deborah's expert advice in how I could present my properties and secondly, Fiona's wonderful descriptions and carefully overseen photo shoots. I am kept fully up to date with viewings and feedback and am very happy with the service I've received in the few weeks I have been with maddisons. I can't wait to visit the new office and would highly recommend Maddisons for anyone wanting that extra special care and attention that is so frequently overlooked elsewhere.

Maddisons Residential Review

My husband and I have feel really lucky to have found our dream property in Tunbridge Wells and having had the pleasure to work with Maddisons Residential, an outstanding real estate company, that has assisted us during the whole purchase process with efficiency and kindness. Deborah and her team are prepared to a very high standard and dealing with them made us feel that our interest was in their heart. We would definitely recommend Maddisons Residential as an outstanding company that puts its customers at the heart of its services.

Outstanding service from beginning to completion

The service provided by Deborah and her team far and away exceeded our expectations and we are delighted we chose them as our selling agent. We'd found somewhere we wanted to buy and needed to find a buyer quickly - Maddisons sprang into action and we were soon on the market with some amazing pictures and marketing. Three days later we were under offer for over the asking price which blew us away. From then on Milly provided a wonderful service in getting us over the line, holding the whole chain together at times and chasing everyone as necessary, ensuring we were kept appraised of the status. We were selling about 20 miles from their offices and we had no hesitation in signing up with Maddisons, and despite moving further away, we'd have no hesitation using them again were we to sell, and would recommend to anyone. Thanks to all of the team!