Maddisons Residential
Maddisons Residential
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
19.12.2017
A breath of fresh air!
Maddison's are not your usual estate agency. From my very first phone call to the office to completion of sale, I felt that Maddison's were doing everything in their power to ensure a smooth, stress free transaction. Deborah's comprehensive understanding of the property market and skill in using innovative marketing techniques ensured a quick and easy sale ( achieving a figure above the asking price) . All this backed up by a first class team in the office. As a property investor with 20 years experience, I am delighted and encouraged that such an agency exists. Maddison's will now always be the only estate agency in my address book.
review by Amanda Szkoda
19.12.2017
5.00 /5
22.11.2017
Extremely professional, thorough and hard working
Throughout a very difficult and protracted sale I was extremely impressed by the professionalism, thoroughness and hard work of the team at Maddisons. They kept the chain moving, spotted and resolved potential delays early and made sure that the sale went through. Without their energy and determination I'm not sure my purchase would ever have reached completion. I'd happily recommend them to anyone.
review by Bryan Jones
22.11.2017
5.00 /5
09.11.2017
review by Lake Pace
09.11.2017
5.00 /5
28.09.2017
Deborah and her team are excellent at handling property - and people!
Maddisons have been very helpful at every stage of what turned out to be a difficult and tortuous relocation process. They handled everything well at the start, but came into their own in putting pressure on the bottom of the chain, managing our vendor and keeping us informed/reassured. Because of the delays, the chain nearly collapsed on several occasions. Maddisons come out of this with great credit. Our own agent was particularly unhelpful in this respect. We would wholeheartedly recommend Maddisons and wish they could have been our agent. In our search to buy in Tunbridge Wells, we dealt with several local agents and found Maddisons the best. They always go the extra mile.
review by Graham McNeilly
28.09.2017
5.00 /5
25.09.2017
First Class Service
Deborah and her team at Maddisons provided the best service I have experienced from any estate agency I have used in the past 30 years. The staff are knowledgeable , friendly and proactive being totally engaged from initial valuations to completion of the chain. I cannot recommend Maddsions highly enough .
review by Stewart Morton
25.09.2017
5.00 /5
15.09.2017
Fabulous service - can't recommend highly enough!
We are so pleased we chose Maddisons to sell our house. Right from Deborah's initial visit, where she not only valued the property, but also gave us lots of advice and tips on making the most of the house; to the beautifully produced particulars that blow the competition out of the water, to their amazing customer service, everything about Maddisons' goes that little bit (or rather, a lot!) further than any of the others. The team were all fantastic – everyone knew what was going on with our viewings, sales etc, rather than the agent who we bought from, where it was 1 person, and they never seemed to be there! Nothing was too much trouble, quite often we phoned to ask for something, and it had already been done! I thoroughly recommend them to all I meet, and wouldn't hesitate to use again. There aren't enough words to describe Maddisons and their service, but extraordinary, efficient, friendly, reassuring, professional and fabulous, work well for starters! Many thanks all!
review by Rosie Harris
15.09.2017
5.00 /5
10.09.2017
An agency that looks after their buyers too
We bought our current house through Maddison's and were extremely impressed by their professionalism and consideration. They were firm in holding out to sealed bids for the seller, and despite not wanting that situation as a buyer, we appreciated that they were managing the situation well for the seller. Once our offer was accepted, they were helpful in moving the process along and went the extra mile to ensure the house was cleared ready for completion. They worked hard to ensure the new house was ready for us to move into and arranged the house clearance to save us the headache afterwards. They were also very pleasant to deal with throughout the whole process. We will use them if we ever decide to sell!
review by Tamara Bundell
10.09.2017
5.00 /5
05.09.2017
The benchmark by which all Agents should be judged
We sold and bought through Maddisons in 2017, but were introduced to the firm [Deborah] in 2015. As an agent Maddisons deliver on all aspects of their service. From a sellers perspective the front-end experience is superb. Never put under pressure and offered lot's of helpful advice to appropriately prepare a property for market. The time and attention taken on appreciating your property in order to prepare and execute the high end marketing programme is particularly impressive. The team are just as professional throughout the mid and back-end process with consistent communication always keeping you abreast of developments. From a buyers perspective the service is also excellent. Maddisons take time to understand the personalities and objectives of the buyers, before making recommendations or conducting searches for appropriate properties. Once again you are always made to feel at ease, never put under pressure and feel as if you are being offered a personalised service. We have recommended Maddisons to a number of friends and will continue to do so.
review by Stewart Brown
05.09.2017
5.00 /5
21.08.2017
The Personal Approach
Madison (Deborah) really gave our viewing the personal approach and it is evident they look for the people that fit the house and they make sure that you are given some time to really explore the potential property. Best viewing i have ever had with an estate agent.
review by Dean Williams
21.08.2017
5.00 /5
16.08.2017
Imaginative enthusiastic and hard working
The whole agency worked as a team to get us the best result. We were particularly impressed by the ideas they had for presenting our property in the best possible way, their regular updates and the way they used their knowledge of the local house market, and who the potential buyers were, to get us a good deal.
review by Peter Emanuel
16.08.2017
Contact details
Sales Phone:
Sales Email:
Opening hours
Monday-Friday: 09:00 - 17:30
Saturday: 09:00 - 17:30
Address
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
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About
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Our team
Deborah Richards
Managing Partner
James Richards
Lettings Director
Emma Bennett
Operations Director
Milly Stedman
Sales Progression Manager
Sinead McCurry
Client Partner
Vicky Monaghan
Client Partner
Jane Lewis
Sales Support Manager
Brea
Office Manager
Lisa Lidgey
Client Partner
Karen Galpin
Sales Director
Angela Mulgrew
Property Marketing Coordinator
Caroline Banes
Lettings Coordinator / Property Manager
Muge Turner
Client Partner
Lora Grogan
Property Marketing Coordinator
Jo Donelan
Client Partner
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display