We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Maddisons Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
30.11.2015
fabulous personal service

From meeting Deborah i was impressed with how Maddisons is different from other estate agents, after a few viewing Deborah has secured me a good price for our home, above the valuation other agents gave us. Deborah's communication has been great and made the process smooth stress free. i have recommended Maddisons to my friends who are looking at selling.

5.00 /5
30.11.2015
Prompt, professional and friendly

5.00 /5
30.11.2015
House sale

Very pleased would use again . nothing to much bother.

5.00 /5
29.11.2015
Incredible personal service with attention to detail

Deborah at Maddison's is a truly dedicated estate agent with her client's best interests at the forefront of all she does. Extremely energetic, friendly and experienced, she ensured the whole "sales process" was made easy. She assessed the house, advisied a sensible price I was happy with, advised on how to present the house in the best possible light, and ensured the viewings were efficiently conducted to a sensible group of potential buyers. I believe she is the best estate agent in the south-east.

5.00 /5
27.11.2015
Excellent!

There are people for whom a job is a job and some others who take it further than that. Deborah was excellent! She did everything she could to smooth things out for all parties. She was accessible even on holiday! She also contacted us after the sale to ensure we were ok

5.00 /5
27.11.2015
The best I have ever worked with in 40 years.

As buyers you.normally feel the agent is working entirely on sellers behalf, which is right, but felt they were on your side too. Integrity is everything in this industry and they have it in spades. They don't shy away from telling you news you don't want to hear,, call when they promise and in our case pushed our own sale forward which was seriously floundering.. My only regret was that we hadn't engaged Maddison's to act for us on our sale, we might have moved 18 months sooner. Deborah herself is very personable, clearly loves what she does and inspires her staff to do the same.

5.00 /5
26.11.2015
Outstanding comprehensive service and personalised advice.

From the initial meeting it was very obvious that Deborah Richards from Maddisons Residential Estate Agency offered a bespoke and truly personalised service. Her initial report showed that she had really taken the time to assess the property and gave advice on practical changes that could easily be made to achieve the best sale price. Regular feedback from Internet and viewing activity is assessed and given which allows different marketing strategies to be undertaken if necessary. Maddisons actively sells property in a very professional manner. Outstanding customer service and I cannot recommend them highly enough.

5.00 /5
26.11.2015
For once, an honest estate agent!

5.00 /5
26.11.2015
Friendly, efficient and helpful

Deborah has been very approachable and helpful throughout the buying process, really helping the whole process along with tact and genuine interest. It's been a pleasure working with her.

5.00 /5
26.11.2015
Excellent service!

Deborah could not have done more. She kept us informed all the way through the process, acting not only for her clients but also for us as purchasers. She kept us in the loop as to what was happening all the way through our chain. We heard from her every week even if there wasn't much to report, which kept our minds at ease. She did far mor for us than our own estate agent! Even now, 6 weeks later we asked her to get some information from our sellers and she came back with the answer the very next day. I would thoroughly recommend Maddisons.

Contact details
Sales Phone:

01892 514100

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:30
Address

18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2

When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.

Our team

Deborah Richards

Managing Partner

James Richards

Lettings Director

Emma Bennett

Operations Director

Milly Stedman

Sales Progression Manager

Sinead McCurry

Client Partner

Vicky Monaghan

Client Partner

Jane Lewis

Sales Support Manager

Brea

Office Manager

Lisa Lidgey

Client Partner

Karen Galpin

Sales Director

Angela Mulgrew

Property Marketing Coordinator

Caroline Banes

Lettings Coordinator / Property Manager

Muge Turner

Client Partner

Lora Grogan

Property Marketing Coordinator

Jo Donelan

Client Partner

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display