Maddisons Residential
Maddisons Residential
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5.00 /5
26.11.2015
Very professional,efficient,friendly,good value
I have been extremely impressed by the service from Maddisons. They have been utterly helpful and professional at all times. The whole process has been very slick and friendly and they have bent over backwards to accommodate .all parties. I would thoroughly recommend them to anyone either buying or selling a property.
review by nicola slack
26.11.2015
5.00 /5
26.11.2015
Exceeded all expectations
Maddisons Residential are a brilliant estate agent. They provided us with a first class service and are a shining light in an all too often substandard and disappointing industry. Whilst we were simply the buyer, Deborah made us feel like we were her client. From the first viewing of the property she was friendly, engaging, enthusiastic and extremely knowledgeable about the house. She had taken the time to do extensive research and had answers to all of our questions. It really felt like she cared. She was very supportive and honest during the negotiations and helped us to secure the property quickly. The whole buying process ended up becoming very stressful due to complications further up the chain, but Deborah made sure that we were kept completely in the loop on a daily basis and worked tirelessly to make sure everything was resolved positively. I genuinely believe if someone else had been handling the process it would have collapsed before completion. The personal service and extra touches throughout (a gift of writing cards with our new address on them was a lovely thought) turned a very stressful process into what it should have always been - an exciting and memorable life experience. I would have absolutely no hesitation in recommending Maddisons to others and in fact have already passed her details onto two family friends who are having trouble selling their properties. They exceeded all of our expectations.
review by Will Pattenden
26.11.2015
5.00 /5
25.11.2015
Friendly but professional with excellent communication and negotiation skills.
Really helpful agent that kept in regular contact with me and my buyers ironing out any potential problems and personally seeing everything through right until and even after completion, I really couldn't recommend them highly enough.
review by Rosemary Ehrler
25.11.2015
5.00 /5
25.11.2015
terrific service and customer service excellent
Maddisons were great in selling my step mother's flat and gave excellent customer service with monthly reviews and updates until the flat was finally sold. They are very customer oriented and do an excellent job throughout all phases of the sale. I would have no hesitation in recommending them to seell your property
review by Brian Hebdige
25.11.2015
5.00 /5
25.11.2015
Outstanding Estate Agent
Maddisons Residential are simply outstanding. They came recommended to us most highly, and helped us to prepare the house for market. The sales materials they created for us were fantastic, with photographs taken by a professional and put together in a pack that was absolutely beautiful, both as a keepsake and online. Our high expectations of the agency were justified when the house was sold at asking price within four days of going on the market. Maddisons managed the selling process for us, so that our buyer was reassured when the inevitable delays occurred up the chain. All the stress was taken out of the move and we are thrilled to be in our new house now. During and since we have been gushing about the agency to all our friends, and we know our buyers were thrilled with the service too.
review by Hayley Hobbs
25.11.2015
5.00 /5
12.08.2015
Whoop! Whoop!
Deborah is the antithesis of everything one normally associates with estate agents. She is a consummate professional: reliable, hardworking, knowledgeable and above all dedicated to her clients - she even telephoned to keep me updated whilst on her holiday in Portugal. Moving house is always stressful but the levels were greatly reduced because of her clear and regular communication and proactive approach. I would recommend her and Maddisons Residential in a heart beat.
review by Siobhan Murphy
12.08.2015
5.00 /5
10.08.2015
Reliably, thoughful, friendly and professional ... very impressed!
We recently bought our house from one of Maddisons' clients and were impressed by Deborah from day one when we first viewed the property. Taking the "big move" out of London and down to Kent we had many questions about the property and the area and Deborah was very knowledgeable and quick to respond at every step of the way. Deborah was very involved throughout and having her at the centre handling everything was a great comfort as she navigated us through the process and the inevitable road-bumps very professionally and diplomatically, clearly balancing the interests of both parties. We have no plans to sell our dream house, but if we did we would have no hesitations whatsoever in calling on Deborah and Maddisons. Thank you for all your help - we couldn't be happier!
review by Thomas Kendle
10.08.2015
5.00 /5
23.07.2015
One of a kind
We purchased through Deborah Richards at Maddison's on a relocation to Kent from the South West. We were kept updated and informed throughout the whole process and Deborah did all she could to take the expected stress of moving out of the equation or sharing " normal " moving experiences . In the end I would like to say that I felt Deborah has become a trusted friend , acting most definitely for her client but managing everybody in the chain , and ours was a protracted purchase . Thank you Deborah and Maddisons , you really were and are amazing .
review by Janine Davies
23.07.2015
5.00 /5
17.06.2015
Great to deal with from a Buyers perspective
Deborah from Maddisons was exceptional to deal with throughout the entire process. I was buying the property from Maddison's client and Deborah facilitated negotiations excellently, looking after her client but also being fair and reasonable to me the buyer. Knowledge of the property and surround area was impressive as was the handover process and after sale care. I have no hesitation is recommending Maddison's to others and will certainly be using them when we decide to move.
review by Gareth James
17.06.2015
5.00 /5
22.04.2015
First class service
Maddison's started working for us as soon as we hired them. With an honest and realistic valuation, advise on how to make the most of our home for viewings, warm, approachable staff to deal with queries and a fast, professional approach when organising exchange and completion. I would recommend Maddison's wholeheartedly.
review by Emma Ventris
22.04.2015
Contact details
Sales Phone:
Sales Email:
Opening hours
Monday-Friday: 09:00 - 17:30
Saturday: 09:00 - 17:30
Address
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
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About
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Our team
Deborah Richards
Managing Partner
James Richards
Lettings Director
Emma Bennett
Operations Director
Milly Stedman
Sales Progression Manager
Sinead McCurry
Client Partner
Vicky Monaghan
Client Partner
Jane Lewis
Sales Support Manager
Brea
Office Manager
Lisa Lidgey
Client Partner
Karen Galpin
Sales Director
Angela Mulgrew
Property Marketing Coordinator
Caroline Banes
Lettings Coordinator / Property Manager
Muge Turner
Client Partner
Lora Grogan
Property Marketing Coordinator
Jo Donelan
Client Partner
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display