Deborah from Maddisons was exceptional to deal with throughout the entire process. I was buying the property from Maddison's client and Deborah facilitated negotiations excellently, looking after her client but also being fair and reasonable to me the buyer. Knowledge of the property and surround area was impressive as was the handover process and after sale care. I have no hesitation is recommending Maddison's to others and will certainly be using them when we decide to move.
Maddison's started working for us as soon as we hired them. With an honest and realistic valuation, advise on how to make the most of our home for viewings, warm, approachable staff to deal with queries and a fast, professional approach when organising exchange and completion. I would recommend Maddison's wholeheartedly.
We chose Maddisons after negative experiences with a couple of other estate agents. Jane and Karen were friendly, professional and communicative throughout our time with Maddisons and helped us achieve the sale of our property within our preferred timescale, very close to the asking price. I would not hesitate to recommend Maddisons to anyone looking for an estate agent who is genuinely interested in providing an excellent service and who understands the importance of regular communication with their clients.
From our initial contact through to the final day of completion, Maddisons Residential delivered a highly professional service. We We were provided with clear strong advice at pre-launch, effective viewing systems and personnel, and pro-active post-sale management. Maddisons has a unique approach that I don't believe you get from other agents. I can't recommend Deborah and her excellent team highly enough.
The best estate agents I have ever dealt with. I would recommend them unreservedly for their professionalism, knowledge, communication and coutesy
I have pleasure in saying that to a person, everybody at Maddisons that we came across was extremely helpful, understanding and courteous - and really performed their jobs in a professional manner. Maddisons proved to me that they are the best around and I would not hesitate to recommend them to anybody. Deborah, James and all the team - thank you so much for all your help in getting our sale and purchase through! David and Augusta
Maddisons have been first class in every step of the purchase process. Unlike other agents, everyone I have dealt with in the team has been friendly, knowledgeable, and supportive. They stand out from other agents.
Following the speedy and efficient sale of the house, I can’t thank Maddisons enough for all the fabulous input from every member of the team – from Deborah through to Simon, Lisa, Louize, Jane, Milly, Emma - absolutely everyone I’ve dealt with has been amazing. It completely changed all my previous experience of the stress of our selling – thank you – I will be back at the first opportunity. I have been singing Maddisons praises to everyone who stand still long enough I literally can’t thank you enough for all the fabulous input from every member of the Maddisons team – from you through to Simon, Lisa, Louize, Jane, Milly – absolutely everyone I’ve dealt with has been amazing. I have been singing Maddisons praises to everyone who stand still long enough
Maddisons Residential's mission is to act with excellence, honesty and integrity at all times. This is exactly what Deborah and Team did from the off, working closely with us, our buyers and both legal representatives to see the sale of our property through to a successful conclusion.
I bought an apartment through Maddisons and was most impressed by the kind attention paid to me at all stages of the purchase. They could not have been more friendly and helpful had I been the seller of the property and paying their fee! They followed up my queries (some of them quite complicated) even after the purchase was completed. The only reason for the slightly less than perfect assessment of their communication (generally excellent) was that they gave incorrect information about my allocated parking spaces, which caused me some embarrassment and anxiety when I parked incorrectly.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Operations Director
Property Marketing Coordinator