Great communication, helpful staff, Deborah has a real gift in people skills. I have recommended Maddisons to friends and family and will continue to do so!
Maddisons are unique in their approach. I've bought and sold multiple properties over time, but none of them came close to Maddisons. The quality of the photos and the video tour were excellent, while the sales team who guided potential purchasers were always knowledgeable and professional. The sales progression model works well, with regular updates and Milly was always calm, communicative and supportive throughout the process.
Thank you, thank you, thank you. Having to sell my parents house after we had been granted probate was not the normal happy process that selling a house usually is. however, Deborah and her team were very sensitive and professional throughout. They staged the property and conducted the viewings. We were kept up to date with the feedback of potential buyers and progression of sale. I'm not sure what else they could have done to make the process easier. I would thoroughly recommend Maddisons to anyone that has a property to sell.
Overall Maddisons provided excellent service to us as buyers. In particular the service and communication afforded to us during the latter stages of the purchase and management of issues immediately prior to exchange and completion was outstanding and far better than our own alternative agent we used to sell my house. I would have no hesitation recommending Maddisons.
We recently sold our house through Maddisons. We really appreciated the friendly, helpful, calm and professional manner in which Deborah and her team handled our sale. They were always on hand to answer any queries we had and there was good communication throughout the sales process. We can highly recommend them and hope that we might be able to purchase a future house through them. Laura Scriven
Completely dishonest. They lied to get the maximum number of buyers viewing so that they achieved FIVE offers from chain free buyers. They did not reveal that the house had failed a survey. Now they're asking for sealed bid to get way above the asking price. I'm disappointed and getting buyers to outbid one another is not how estate agents operate. Dishonest. Please avoid.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Operations Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Property Marketing Coordinator
Lettings Coordinator / Property Manager
Client Partner
Property Marketing Coordinator
Client Partner