Thank you Humaira for your review. kind regards Michael Molloy - Business Owner

Good Morning David, Thank you for your review which is much appreciated. Stay safe and Well. kind regards Laraine Tarrant

Thank you Rebecca, stay safe and well

Good Afternoon Emidio, thank you for speaking with our Branch Manager - Richard Conlan recently. As you were made aware prior to viewing the property in question, unfortunately the property was no longer available and there was nothing that met your criteria at that time. We since never heard back from you after that initial contact, but at all times we are happy to assist should you see anything else that would be appealing to you. Kind regards - Michael Molloy - Business Owner

Thank you Charlotte for your stars - We welcome any feedback in relation to your marked stars. kind regards Michael Molloy - Business Owner

Hi Martin, just following up on reviews and stars from the past few years, we always welcome a written review in relation to your stars given. I trust all is well and hope that we can be of assistance at any time. Regards Michael Molloy - Business Owner

Hi John, unfortunately our accounts department paid you promptly but separately, as and when each part of the rent was paid into the Martin & Co client account. As per our Terms of Business, which you signed:- Rent Receipting We ask your tenant to set up a standing order or direct debit mandate for rent payments and we account to you for the rent received, less outgoings and our fees accompanied by a statement delivered by email, within five working days of funds being cleared into our account. Therefor if we had not paid you the funds on account to you within 5 working days we would have been in breach of our agreement with you. We have, as per your request, instructed our accounts department to withhold payments to you until the full rental amount is received and then make payment accordingly. We believe that this issue has been resolved. If this is not the case, please feel free to visit our office on Wanstead high street and we will be happy to assist.

Good Afternoon Billie, I believe our lettings manager has spoken to you on the phone about the issues that you have raised and as you are aware the Landlord had us instructed as a tenant find only 7 years ago, we dealt with your viewing, your references and providing you with the property in question as accepted by the landlord, we do not manage the property, therefore during your 7 year tenancy your correspondence and issues would have been through your Landlord direct. We have already mentioned to you about the deposit and as you are aware this has now been resolved. kind regards Michael Molloy - Business Owner

Mr Ali, Good Morning, If you are who we think you are, we are sorry that you feel this way. However, there were a few issues at the end of the tenancy that necessitated some small deductions from the deposit. Which your Landlord proposed. You disputed these, which is your right. The disputes went to the DPS dispute resolution service for their independent adjudication. They looked at all the evidence provided and ruled in the majority with the Landlord and awarded accordingly. Very unfair to be giving us a 1 star review, this was not our decision but in fact the DPS, I do feel your 1 star review is not justified in this instance and would ask that you either take this review down or at least recognise the impact this has on our business and in response to my reply please consider your review. Please feel free to call the office if you have any further comments to raise. kind regards Michael Molloy - Business Owner

Mr Ali, Good Morning, If you are who we think you are, we are sorry that you feel this way. However, there were a few issues at the end of the tenancy that necessitated some small deductions from the deposit. Which your Landlord proposed. You disputed these, which is your right. The disputes went to the DPS dispute resolution service for their independent adjudication. They looked at all the evidence provided and ruled in the majority with the Landlord and awarded accordingly. Very unfair to be giving us a 1 star review, this was not our decision but in fact the DPS, I do feel your 1 star review is not justified in this instance and would ask that you either take this review down or at least recognise the impact this has on our business and in response to my reply please consider your review. Please feel free to call the office if you have any further comments to raise. kind regards Michael Molloy - Business Owner