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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

We have worked with Umar from the sales team from viewing the flat, offers, and through the exchange of the contract. We have not completed our sales yet. Once we have completed I will make an update on this review with the overall …

4.00 /5

It was our first time renting a flat in London, and we're glad we did it with Paramount. Ollie was very nice and professional during our viewings, and also when the time came to put in an offer for the one we liked. He and Katie were also very efficient and helpful helping us navigate London's renting process —very useful for first time renters like us! When we moved in into the flat, there were a number of small things in the apartment that need to be fixed. Paramount's team, including a great contractor (Naresh), tended to them within a few days. Overall a very good experience; thank you to the entire team!

Reply from agent

Thank you Juan, we will take on this feedback, as we are always wanting to improve. We are glad to hear you were happy with our service and had a very good experience overall. We wish you all the best.

4.00 /5

Good service and attention to queries (Adam, Katie and Lucy); accommodated my requested move in date. Use of numerous sub-contractors is a bit confusing (e.g. one each for reference checks; check-in/inventory; support for moving in and … More

Reply from agent

Thank you Simon, we will take on this feedback, as we are always wanting to improve. Good to hear you were happy with our service. We wish you all the best.

4.00 /5

We have worked with Umar from the sales team from viewing the flat, offers, and through the exchange of the contract. We have not completed our sales yet. Once we have completed I will make an update on this review with the overall … More

4.00 /5
Reply from agent

Hi Leo, we appreciate you taking the time to rate us. Of course, our goal is to provide all of our clients with the absolute best experience possible. Would you be willing to provide us with a little more information on why you felt that you had a four-star experience rather than five?

4.00 /5

The ‘move in’ side was helpful with Paramount keeping utilities connected. The emails from Katie before move day eased things too. Goodlord kept sending automated instructions which I couldn’t respond to. But overall a positive experience. Thanks.

Reply from agent

Hi Tracey, glad you found the new homes team helpful!

4.00 /5

Excellent service, efficient and relatively prompt. The renovations were done incredibly swiftly and to a very high quality, albeit over budget. Paramount found excellent tenants in no time and have so far been a joy to work with.

Reply from agent

Hi Fede, Thanks for taking the time to leave a message - really glad we could help you!

4.00 /5

Katie at Paramount Properties was really helpful. Always picked up the phone and answered any queries immediately. We are very greatful for all her assistance with our big move!

Reply from agent

Thanks Harriet, we will pass this on to Katie!

4.00 /5

I've had a very good experience with Dexter and Katie at Paramount, they were lovely people, professional, gave me all the necessary infos and I was impressed with their reactivity and organisation regarding the paperwork once the tenancy was signed. The only negative comment was that they said the bills would all be set up under my name and ready for me once I move in, and it wasn't done straight away which led to some complications on week of move. Otherwise, I would definitely recommend this agency to anyone.

Reply from agent

Hi Emmylou, thanks for taking the time to leave a comment. I am sorry that you didn't have the utilities set up and ready to go - this can often be due to a backlog on the end of the utility providers - we send these off as soon as tenants take occupation of a property. If you need anything else let us know.

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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