Disorganized and rude. The letting manager was unpleasant to work with - 15 minutes late to the first viewing without an apology. She also doesn't seem to have grasped that there are online tools to help potential tenants - little things like email confirmations with links to the location. Instead she did everything verbally over the phone - which required lengthy phone tag and coordination. Avoid.
Awful. Phone was never answered, messages never returned. Very reluctant to do viewings, even told me they don't do viewings after 4pm on a Saturday. No follow ups from them no contact at all. Currently buying a house through someone else. This agent has been first class. I will never recommend Breckon and Breckon Woodstock to sell a property.
Lack of professionalism. Still waiting on them to call me about a house.NegativeProfessionalism
Sales department were brilliant and fantastic help. However rentals were terrible, lied continually they entered the property without permission on a number of occasions. Didn’t get a signed inventory when I moved in, charges for a incorrect inventory on check out again carried out without 24 hours notice. Sent pictures of my personal belongings to the contract cleaners thinking we had moved, however I hadn’t !!! Then completely unhelpful when I tried to discuss the issues and concerns but told they were sorry but otherwise tough. Terrible service and unfortunately not trustworthy definitely not recommend for rentals, great sales team though fantastic to deal with.
My worst experience in four years as tenant. It started with a viewing of 5 minutes ( by chance ? ) in fact she forgot to mention the total absence of mobile phone and the slowest internet broadband when on Rightmove reported the fibre optic instead and I couldn't watch the tv neither. The place is lovely but she simply should have been fair and let me know how things were. I am an impeccable tenant in the way I look after the property and on my payments and unfortunately I left the property 10 days ago and they didnt release my deposit back yet...where this arrogance come from!? Is there anyone in this agency who cares about tenants and respectful people ? Dreadful !!
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34 High St, Woodstock, Oxfordshire, OX20 1TG, Midlands, UK, OX20
Website:
http://www.breckon.co.uk/Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of eight offices in the county of Oxfordshire. Situated prominently at the top of the High Street and with over 25 years in the area the experienced Woodstock team are best situated to advise buyers, sellers, landlords and those looking to rent, on the local area. They know the best schools, restaurants, and local places of interest, and are happy to talk about any aspect of the property market. We are property professionals with many years of experience and whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.
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