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Breckon and Breckon Woodstock

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Disorganized and rude. The letting manager was unpleasant to work with - 15 minutes late to the first viewing without an apology. She also doesn't seem to have grasped that there are online tools to help potential tenants - little things like email confirmations with links to the location. Instead she did everything verbally over the phone - which required lengthy phone tag and coordination. Avoid.

Reply from agent

We are very sorry to receive your review Mike. We assure you this will be looked into and discussed further with the Woodstock office Letting Manager. If you wish to discuss further, please contact our customer services manager- Louise Passfield on 01865 201111.

1.00 /5

Awful. Phone was never answered, messages never returned. Very reluctant to do viewings, even told me they don't do viewings after 4pm on a Saturday. No follow ups from them no contact at all. Currently buying a house through someone else. This agent has been first class. I will never recommend Breckon and Breckon Woodstock to sell a property.

Reply from agent

We are incredibly sorry to hear about your experience. We had an appointment booked into our diary with you for Monday 16th @ 6pm - a representative from the office attended and waited but nobody showed. Unfortunately, the number we have on file for you would not connect, if you would like to call Robert on 01993 811881 to discuss we would be grateful for the opportunity to put it right.

1.00 /5

Lack of professionalism. Still waiting on them to call me about a house.NegativeProfessionalism

Reply from agent

Hi Laura I am very sorry you have been unable to contact us, during Covid-19 our offices have been closed. But I am delighted to inform you that are offices are now open as usual, please contact 01993 811881 where we will be able to assist you.

1.00 /5

Sales department were brilliant and fantastic help. However rentals were terrible, lied continually they entered the property without permission on a number of occasions. Didn’t get a signed inventory when I moved in, charges for a incorrect inventory on check out again carried out without 24 hours notice. Sent pictures of my personal belongings to the contract cleaners thinking we had moved, however I hadn’t !!! Then completely unhelpful when I tried to discuss the issues and concerns but told they were sorry but otherwise tough. Terrible service and unfortunately not trustworthy definitely not recommend for rentals, great sales team though fantastic to deal with.

Reply from agent

Mr Person, we are sorry to hear your feedback with regards to the lettings side of the company. Unfortunately we dont have a record of you on our system and would like a chance to put things right. We would like to discuss this further, can we ask that you contact our customer services manager Louise Passfield on 01993 810100. Looking forward to hearing from you.

1.00 /5

My worst experience in four years as tenant. It started with a viewing of 5 minutes ( by chance ? ) in fact she forgot to mention the total absence of mobile phone and the slowest internet broadband when on Rightmove reported the fibre optic instead and I couldn't watch the tv neither. The place is lovely but she simply should have been fair and let me know how things were. I am an impeccable tenant in the way I look after the property and on my payments and unfortunately I left the property 10 days ago and they didnt release my deposit back yet...where this arrogance come from!? Is there anyone in this agency who cares about tenants and respectful people ? Dreadful !!

Reply from agent

Thank you for your review Roberto, although naturally we were disappointed to receive such a poor rating. This property is in fact not managed by us and the issue with deposit lies with your landlady. We also note that our agent had waited for 15 mins to accompany your viewing as you were lost. We in no way doubt that you were an impeccable tenant and have chased the landlady on your behalf over the deposit return but as I’m sure you can appreciate we are unable to make payment without her authority or confirmation from an adjudication should the deposit be formally disputed.

Contact details
Sales Phone:

01993 811881

Opening hours

Unknown

Address

34 High St, Woodstock, Oxfordshire, OX20 1TG, Midlands, UK, OX20

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of eight offices in the county of Oxfordshire. Situated prominently at the top of the High Street and with over 25 years in the area the experienced Woodstock team are best situated to advise buyers, sellers, landlords and those looking to rent, on the local area. They know the best schools, restaurants, and local places of interest, and are happy to talk about any aspect of the property market. We are property professionals with many years of experience and whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Our team

Martyn Brittain

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available