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Martin & Co Yeovil

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

No help at all

Reply from agent

Good morning, we are sorry to hear that you are not happy with our service to you. Please contact me direct at emma.higgins@martinco.com and I will assist you. Kind Regards Emma Higgins Manager

1.00 /5

I feel compelled to write a review and leave only 1 star as unfortunately this lettings agency doesn’t return your calls and doesn’t have the common decency to contact you if your application hasn’t been successful. You have to find out for yourself on Rightmove. As someone who has worked in the industry, this is bad form. Also I felt rushed around the viewing. Do better.

Reply from agent

Dear Nicole, as the owner of Martin & Co Yeovil this review makes me hang my head in extreme disappointment. I built my business based on excellent customer service and to hear that you have been let down so badly on this front makes me very sad and upset. Rest assured I will be speaking with my staff and ensuring that re-training is given to bring standards back up. Emma Higgins.

1.00 /5

Outrageous conduct from lettings, booking appointments with people when you had already let the property. Very little respect for people and rude!

1.00 /5
01.03.2022

Outrageous conduct from lettings, booking appointments with people when you had already let the property. Very little respect for people and rude to boot!

1.00 /5
01.03.2022

Outrageous conduct from lettings, booking appointments with people when you had already let the property. Very little respect for people and rude to boot!

1.00 /5

An agency that cheats. Arranges to watch and then cheats. Saying that it has already been hired they use tactics.tko 1 the better.

Reply from agent

Dear Piotr, We are sorry that you feel this way. We believe that you are referring to the process of applications to one of our flats for let. At present we are overwhelmed by applications for every property that goes onto the market and all applications are put forward to the landlord. It is then up to the landlord to make the decision and in this case he went with another application. Please do contact us if you wish to view any other flats with us. Thank you, Martin & Co

1.00 /5

An agency that cheats. Arranges to watch and then cheats. Saying that it has already been hired they use tactics.tko 1 the better.

Reply from agent

Dear Piotr, We are sorry that you feel this way. We believe that you are referring to the process of applications to one of our flats for let. At present we are overwhelmed by applications for every property that goes onto the market and all applications are put forward to the landlord. It is then up to the landlord to make the decision and in this case he went with another application. Please do contact us if you wish to view any other flats with us. Thank you, Martin & Co

1.00 /5
11.02.2022

Really poor no communication when I requested a property after viewing to find out via rightmove it had been let! I had to call them myself for them to tell me it had gone!

1.00 /5

Terrible customer service, had rats and mice in the house which took them weeks to sort. No credit checks on residents and even had the landlord and his family move in with us for a few weeks while they were renovating the house without any warning. The landlord even verbally attacked me when confronted to which Martin and co did nothing about, instead the evicted me. Terrible experience all round

1.00 /5
24.09.2020

Unbelievable how my Parents could be charged £160. cleaning bill at the end of tenancy. They left the house so Immaculate .It was supposed of been cleared before they moved in by a professional cleaning company but it was not cleaned to a high standard by any means and my husband spent nearly 4 hours cleaning the oven. Oh and nothing was replaced, just cleaned to high standard by my family. Shame on you 😤

Contact details
Sales Phone:

01935 420555

Opening hours

Unknown

Address

19 Princes Street, Yeovil, Somerset, BA20 1EN, UK, BA20

We're an award-winning estate and lettings agent, proud to serve the town of Yeovil and wider communities of South Somerset and West Dorset. Martin & Co Yeovil is fully licensed by the National Approved Lettings Scheme (NALS), with Managing Director Emma Higgins a Member of the Association of Residential Letting Agents (ARLA) - providing you the peace of mind that we'll deliver the highest quality service at all times. Our passionate and dedicated team provides specialist advice, guidance, and support across all areas of the residential property market, offering an expert and flexible service, ensuring the precise needs of each and every one of our customers is met. So whether you have a property to sell in and around Yeovil, or are looking for a home to rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Yeovil get you on the move.

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