Great service. Thanks Chris. We contacted Mortimers to help us obtain a house we found online. The service was very professional but the house has been put under offer before we managed to get our mortgage in principle. Despite initial hurdles Chris was able to show us some other homes and finally we fell in love in one of them. He helped greatly as a liaison between us and the seller, bank and the conveyancers. We're lucky to live in our new home for two months now thanks to you and we love it
We invited Mortimers to give a valuation and were very impressed by their obvious enthusiasm to market our property. We left the viewings (of which there were many) for Mortimers to deal with and they did an excellent job in very well-organised fashion. Chris Taylor was the sales negotiator who carried out the viewings and was the ultimate professional throughout the whole procedure. After a sale was agreed, although it took a few months to complete Chris was always available at the end of the phone and pro-actively contacted us once a week to keep us informed of progress, speaking to our solicitor when necessary to help push things along. Many thanks to Mortimers and Chris in particular for his hard work.
5 star excellent review cannot fault the service I received. I am so grateful to Chloe who has been an absolute superstar throughout my entire sale process. I don't have enough words to describe how helpful and supportive Chloe has been and I cannot recommend her enough, her loyalty and passion for what she does shines through her excellent customer service skills and I genuinely feel like I've made a friend ! Without Chloes guidance and support throughout this process it wouldn't have been possible to get to where we are today and hopefully completing on my house sale, no question or query was ever stupid and Chloe kept me updated consistently whilst providing reassurance to a very nervous seller. Thank you so much to Chloe and the whole team at Mortimers !
From the top I have to give James Barnes, Chloe Jenkinson and Mortimers Estate Agents the full 10/10. I have a number of properties in the East Lancs area but this is the first time I have used Mortimers. I dealt for the majority of this sale with James, and then nearer the end also with Chloe and have to say with hand on my heart that I was completely blown away by the level of service provided. James was obviously motivated to support his client (the seller) and he did this really impressively throughout (so much so that I earmarked him as the person I would like to sell my properties in this area in future sales). However, as the buyer (and a buyer who had had two sales of his own fall through) James showed real patience, and in turn provided me with constant support and guidance to throughout what would have otherwise been a very tricky sale. Without his input there is a fair probability that the sale would have fell through. Apart from the 101 conversations on the phone with James or Chloe there was also a really positive, friendly but productive energy in the office whenever I visited. These small details left the impression of a really well run business staffed with excellent people. I fully recommend!!
We purchased a property through Mortimers in Oct 22 and the service that was provided was second to none. Waol Falconer handled our purchase and she was excellent throughout and went above and beyond to secure it for us. We can’t thank her enough for her dedication. We were kept up to date at every stage of the process and communication was fantastic. Would 100% recommend!
Mortimers Estate Agents were absolutely fantastic. James Barnes in particular were very helpful. Could not fault them. Speedy, efficient and very good to deal with. By far the best estate agents I have dealt with. Thanks again James for all your help in buying our dream home and getting it sorted so quickly. Thank you to all at mortimers
Mortimer's Accrington were incredible throughout the entire process of selling my house and purchasing my new home. Every single person I dealt with were helpful, friendly and informative. Chloe Jenkinson dealt with my purchase and updated me every step of the way. I never had to chase and was always kept in the loop. I cannot recommend Mortimer's enough. Chloe took the stress out of my purchase and I can't thank her enough ☺️ Alison Gabriel
After mum died we had to sell her property, we chose Mortimers because they were local, honest and professional. We received a really fab service and are very happy. Waol was so patient and responsive, replied to every request, understood our needs and was friendly and professional. would recommend and use them again - they were also the cheapest which you wouldn’t have known from the service we received. Thank you Waol you got us through a really tough few months!
I would like to underline my opinion in relation to the employees of Mortimers Accrington I have been in contact since March 2022. Starting with Metthew Willcock' s professional approach and help other members of his team were absolutely helpful and supportive. The special complement I have to offer to Chloe Jenkinson, my Sales Negotiator. She had showed both the professionalism and an extraordinary understanding of my situation as a client by conducting a regular, almost daily three- month dialogue with me and the buyer, especially in the final phase. She also cooperated with my attorney, providing a reliable and detailed information about the sale process. Thank you. Ewa Holmes
I have sold my property through mortimers this year and I would just like to mention Chloe. She has gone above and beyond her role, keeping me in the loop and up to date. I recieved weekly email updates from her and she answered all my queries and emails on the same day. She has chased my buyers and my onward and nothing has been too big of an ask. Chloe deserves a gold star because she has honestly been amazing and we can't thank her enough for her wonderful and consistent communication throughout the process! Thank you Chloe.
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22 Blackburn Road, Accrington, Lancashire, BB5 1HD, North West, UK, BB5