We have just sold our house through Mortimers in Accrington. They have looked after us extremely well, right through from taking our initial instructions,ensuring excellent photography and then of course the whole sales process. All the staff have been great, especially Chloe who was our sales negotiator, always keeping us informed and very helpful at all times.
From the initial valuation Matthew and the team at Mortimers provided a very professional service. Our negotiator Waol went above and beyond to make sure we were kept informed and updated right through to final completion. She was always there if we had any questions and responded to queries very quickly. We would highly recommend Mortimers if you are thinking of selling your property.
The agent Chloe has worked so hard to find solutions to enable me to exchange and complete and has been very resourceful, thinking outside the box and coming up with potential solutions which have worked out. She kept me up to date throughout and remained professional, polite, friendly and approachable and was genuinely happy when we exchanged. I would definitely recommend this agent.
By far the best in the game! The team have been so warm, professional, friendly and only had my best interests at heart on my recent property purchase in the accrington area. I had been searching for a property for over a year and found a lot of the estate agents were only in it for themselves and priortised only people with higher bids. Mortimers were different they helped in every way possible to enable me to secure a property within three months. I can say i am now a proud homeowner. Chloe from the accrington branch was exceptional from start to finish she kept me updated throughout the process. Thank you so much for my little warm house starter pack i know i would only reccommend Chloe & mortimers to all friends and family. From Isha x
Can't fault Chloe Jenkinson for all her support. Nothing was too much to ask. Every email and phone call answered everytime. Went above and beyond to help us secure the property. Even after the purchase has helped with contacting the seller to ask questions on our behalf. An absolute credit to Mortimers. Well mannered and always happy to help.
From the start with Mathew and right through to the purchase of the property with Chloe, we cannot praise them enough, Chloe especially. We had a lot of stumbling blocks all the way through, but Chloe stuck with it everyday she was on the phone trying to sort things out and we got there in the end, thanks to all at Mortimers, highly recommended.
We recently completed the purchase of a new home locally and Chloe Jenkinson is an absolute star! Buying or selling a house or flat is said to be one of the most stressful things one can do and there is some truth in this as the process is long and slow. Chloe's superpower is her ability to communicate, knowing the importance of a call or email even when 'no news' is still news, just knowing one had not been forgotten and someone had their eye on the ball throughout. This is both priceless and rarer than most would assume. Chloe went above and beyond arranging for urgent paperwork to be delivered to the vendors solicitor and kept all stakeholders informed throughout the process. We really could not have hoped for a better service. Chloe is a credit to herself and someone who will have a very bright career ahead to look forward to. Mortimers Estate Agents are lucky to have her on their team!
The agents showed enthusiasm from start to finish even though it wasn't an easy property to sell. Professional throughout the whole process. Genuinely I have no complaints, I found the staff there very patient with me, and were very easy to contact whenever I needed to. A big thank you to Waol and the rest of the staff, I'm really glad I instructed Mortimers for the sale of my property. I would use again in the future.
I would highly recommend the Accrington Branch of Mortimers Estates Agents. The service was very relaxed, and there was no pushy sales added to the pressure of purchasing a new home, which can be off putting. Our timescales were met, and additional requests were efficiently made, even late in the day. The agent James Barnes dealt with our purchase, so you would find yourself in good hands, should choose to purchase or sell your home with James or anyone at the Accrington Branch.
Mortimers are an excellent estate agents whom I recently had the pleasure in dealing with when purchasing my new home, I had the pleasure of dealing with Chloe Jenkinson whom communicated with me frequently every step of the way, any questions I had, she dealt with quickly and swiftly and went above and beyond to assist me. I was a first time buyer and had very little knowledge of how to purchase a house, Chloe put my mind at ease and assisted me through the whole process. If you are looking to purchase a house, I would recommend Mortimers and most of all I would recommend Chloe to assist you un your purchase, Well done Mortimers on your first class service xx
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22 Blackburn Road, Accrington, Lancashire, BB5 1HD, North West, UK, BB5