Recently purchased a property through mortimers and would describe my dealings with them as top class. My sales Negotiator waol was brilliant from start to finish she was more than helpful and always there during the stressful times that naturally come with buying a property a credit to the company and would highly recommend her and the team to anyone.
I asked Mortimers to deal with the sale of my mothers house following her death. Whilst our berevement was stressful enough we also had the added worry of serious illness with our son. Enter Chloe! Our appointed sales negotiator was a Godsend, and lifted all the pressure of our house sale off our shoulders. Chloe rang almost weekly (even as a courtesy if there was nothing new to report) She was always friendly and cheerful and handled the whole process from marketing, (chasing up solicitors) to completion in a proffesioinal and efficient manner. I honestly don't know how we would have coped without her! Thank you Chloe and Mortimers for making a potentially stressful house sale relatively straightforward. I would have no hesitation in recommending these people to anyone entering into the house buying/selling market.
Currently buying a house from Mortimers and completing soon. From the initial enquiry til the end i have been very impressed with the high level of care, attention, skill, professionalism and perseverance of Chloe Jenkinson. I am a Branch Manager of a rival agent in another town and cannot fault my experience as a buyer one bit. I dealt with several other agents in Accrington whilst viewing and can say without hesitation that most others were slow, uninterested and unhelpful. Thank you Chloe for all your help, you are a credit to your branch and to our profession.
have recently sold my property in Accrington using Mortimers and wanted to express my sincere thanks to Waol for her tireless efforts. She made the whole process stress free. From a bright and welcoming smile in the office, to fast and efficient service over the phone and through emails. I would definitely recommend Mortimers and in particular Waol.
Extremely happy with the professionalism shown from our first contact all the way through to completion. Chloe has done a superb job in keeping us updated with the progress of the sale in a very friendly but professional manner. She made us feel that nothing was too much trouble and we were made to feel very special customers. How she maintained this calm and positive outlook in what became a stressful situation I don't know, but full credit to her. Chloe is a very valuable asset to your company. Very much service with a smile.
Both Chris and Manager Daniel handled the sale of my property with a high level of professionalism. I received plenty of viewings and was pleased with the quality and frequency of updates I received. I appreciated their marketing efforts, the quality of the photography they arranged was fantastic and the sales brochure was of high quality. I was particularly impressed with how they accommodated my preference of weekend viewings only. After a deal had been agreed, Chris and Daniel were fantastic with deal progression, chasing up all parts of the chain and providing me with comprehensive updates when I need them. I would recommend working with Chris and Daniel again. Thank you for your help guys.
We recently sold our house with Mortimers. After a very difficult time due to things falling through we managed to get it done in the end. James Barnes went above and beyond for us and even went through the effort of calling us to keep us informed and even chased stuff the solicitors should have done. Highly recommend selling with this estate agent and with James. Thanks for everything from myself and Allyce.
I can't recommend enough Mortimers Accrington. Above all i would like to dedicate this review to Chloe Jenkinson. I was a first time buyer and alone, furthermore the whole process was scaring and difficult because of several issues that we faced. I say WE faced because she never left me alone one minute, she helped me all the way through from the very beginning to the very end. She was constantly on the case helping me chasing people and sorting things out for me. I genuinely can't thank her enough to be on my side for the most stressful period of my life. Thank you Alessandra
As a First time buyer, I was very nervous the team at Mortimers were phenomenal went above & beyond to meet my expectations. My first initial meeting/viewing was with Tom questions were answered with a warm welcome personality, Chris helped me with gathering paperwork nothing was to much, communication then proceeded with Chloe & Waol who kept me fully up to date with decisions from the sellers with full courtesy, reassuring me through the process and guiding me towards solicitors. As a first time buyer I was extremely anxious, but knowing Waol & Chloe were on the other end of the phone/email with prompt replies, ready at all times to answer my questions made the process smoother. My concerns were listened to, actioned immediately and Constance reassurance made we feel like it would be ok. I couldn’t have done it with your support. Throughout the process I was fully supported with excellent communication, interpersonal skills and empathy I couldn’t have asked for better customer service! Brilliant team and an asset to Mortimers!! Thankyou for helping me buy my first home… x
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22 Blackburn Road, Accrington, Lancashire, BB5 1HD, North West, UK, BB5