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Belvoir - Andover

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Terrible communication from this company and don’t pay invoices on time! DO NOT USE

Reply from agent

As explained to you as a new contractor to us, payment is sought from the deposit scheme in place. This can sometimes delay payment slightly, but this is why we explained this to you prior to the work commencement. Payment was made promptly once the deposit had arrived.

1.00 /5

Wanted to buy flat with Belvoir although I offered more than others They haven’t accepted my offer very dissatisfied with service…..

Reply from agent

Sorry to hear you were unsuccessful with your offer on this occasion. Ultimately the seller decides which offer to take and this decision takes into account multiple factors. We hope you find a great new home nevertheless. Please feel free to contact us on 01264 366611 so we can explain the buying/selling process in a bit more detail.

1.00 /5

If i could give 0 I will. Very unprofessional staff and with no respect to tenants. Stay away unprofessional letting agent .

Reply from agent

We're sorry to hear that your experience has not met your expectations on this occasion. All our tenants are extremely important to us so we appreciate you feeding back to us. We continue to learn and evolve.

1.00 /5

If i could give 0 I will. Very unprofessional staff and with no respect to tenants. Stay away unprofessional letting agent .

Reply from agent

We're sorry to hear that your experience has not met your expectations on this occasion. All our tenants are extremely important to us so we appreciate you feeding back to us. We continue to learn and evolve.

1.00 /5

What I would have liked was complete honesty about the state of my property. There was no mention of the damaged roof causing flooding into my bathroom. The damp was painted over, instructed by belvoir. The water leaked into an illegal double socket behind the washing machine. I only found this out when my electrics tripped. The wall is so damp, it's crumbled. Not sure how this was missed by the surveyor. There are so many issue's that I would not have bought the property. I took down my original review about the leaking woodburner when I was offered support by belvoir. Once removed, they declined the support. This review is staying

Reply from agent

Unfortunately estate agents are unable to check the condition of roofs and/or dampness. We always recommend having a comprehensive survey of any property before buying. I'm sure your solicitor would have recommended the same.

1.00 /5
09.08.2022

constantly being messed around with cancelled viewings

1.00 /5

Avoid at all costs. Illegally rented me a property and they didn't notice till I had been in the property for over a year and looked through the documents I had been provided. Have since left the property due to multiple issues with pests linked closely to the lack of damp proofing on the ground floor flat. Even now I'm not there anymore I am still receiving very rude emails! Completely appalled by the service given and the lack of knowledge surrounding the laws for lettings. I had to seek legal advice as well as speaking to directors of other agency's and all told me what they were doing and the threats of a s21 were illegal, belvoir told me both the legal advisor and directors of other companies were all lying. As an ex lettings administrator have never seen a company work so poorly. Any potential tenants or landlords should avoid at all costs!

Reply from agent

We are disappointed to hear that we did not meet your expectations on this occasion. We would be happy to discuss this properly one to one with you to try and understand better. We manage a large portfolio of property and every single me ever of staff has to pass training to be on our team so it’s a surprise to hear there was a legal discrepancy? Please get in touch so we can talk it through and get to the bottom of this.

1.00 /5

Poor services,unprofessional,i book a property,i pay deposit and after 1 month i have no answer from u guys after 4 calls i been to agency and they said that property is gone,i book another one and was same. Really unprofessional. How u can tell me to pay deposit to book a house and after that u don't have time for me to let me know that was gone?

Reply from agent

This really upsets us. We would like to learn more about what we did wrong so we can learn from it.

1.00 /5
13.06.2021
"Almost a year after I left my ..."

Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless you would like to be robbed blind and attempt to deal with agents for months who no longer work for the company

review by Kia 13.06.2021
1.00 /5
13.06.2021
Almost a year after I left my

Almost a year after I left my property with Belvoir and I'm still having issues, avoid at all costs unless you would like to be robbed blind and attempt to deal with agents for months who no longer work for the company

Contact details
Sales Phone:

01264 366611

Lettings Phone:

01264 366611

Opening hours

Unknown

Address

18 Bridge Street, Andover, Hampshire, SP10 1BH, UK, SP10

About

Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.

Our team

Greg Greatbatch

NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
rightmove
Zoopla
Primelocation

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No marketing information available

No awards information available