Never ever get property for Rent from this Agency on the end of Tenancy agreement they will deduct all your deposit to renovate the property to make Landlord Happy Totally Avoid from this Agency they will charge u for everything even was not your fault

Never ever get property for Rent from this Agency on the end of Tenancy agreement they will deduct all your deposit to renovate the property to make Landlord Happy Totally Avoid from this Agency they will charge u for everything even was not your fault

What an awful experience as a tenant. May issues with property reported promptly to them and either not actioned at all or after a very long period of time. The lettings staff were problematic to deal with throughout and the whole experience in dealing with them was utterly awful.

Very unprofessional. Rung to book a viewing. Marie was very rude and aggressive on the phone when I called. Should have avoided yet I thought it didn't matter as she wouldn't be showing me the property anyway. Arrived 10 minutes earlier for a viewing at 5:30pm. It hit 5:50pm and nobody arrived. Rung several times and was told office was closed and only admin available. Lady at admin was very nice however assured me that I just needed to wait. Left as nobody turned up in the end. Whitegates wasted both my time and money. Very disappointed with the service provided.

Terrible service. No wonder houses stagnate on the market with this agent. We have been trying to a view a house that is for sale through them, yet have been unable to do so as the agents are never available to take our viewing request calls and the receptionist does not pass on messages! Serin on reception in particular is rude and unhelpful. We are landlords through another agency and the difference between them is staggering. Avoid this agent!

Not so very helpful.

Hanna does not know how to do her job properly. Expect them to neglect your application and give the property to someone else.

Used to be a good estate agent now they don’t call you back just a waste of time calling them or waiting for them to call you back go somewhere else better estate agents than these lot

I have tried to rent a property a few times.. bad experience every time, customer service is pants. no one every replys to you. so yes I'm a little annoyed today but more so that the manager wouldn't speak to me and now not returned my call. prob knowing there procedure was wrong...I was told I was first on a list to view a property ( would have been perfect) but they didn't have keys back. so today a week on I called to chase it up... oh sorry its unavailable and an application all ready put in ... how when i still haven't viewed it....