Great performance, professional, effective, proficient and personal, all in one. So unusual these days. We have no reservations in recommending Amir Rafiai and his team at Next Chapter Homes. Sod the high commission RAs...Next Chapter is the way to go.
Next Chapter have been a very pro-active company, always keeping me, the buyer, well-informed. They demonstrate care in a stressful process and are quick to respond to any queries.
A personal and informative service throughout, and we would have no hesitation in recommending "Next Chapter".
We would like to thank Amir and his team for making our move as professional and reassuring as possible. Although we encountered problems, Next Chapter were always on hand to assist, advise and were always there till the end to ensure problems were resolved. We will always recommend and urge friends and family to sell their homes through Next Chapter, as their bespoke service is incredibly unique. Thank you Emma & Darren Brooks
We would thoroughly recommend using Next Chapter, they were extremely efficient and very pro-active.
It was obvious to see when meeting with Amir last year for a valuation that he was very enthusiastic and wanting to make a difference in the Estate Agency space. When finally putting our house on the market this year I was pleasantly surprised to see that Amir was if anything, more driven and focused on deliverying a top level of service than he was before. The photography was very impressive and the advice given prior to having the photos taken proved invaluable in showing our home off to it's full potential. As promised the service levels did not drop throughout the sale process as I have experienced when using other firms. When concerns were raised about my buyers lack of positive movement Next Chapter took the necessary steps to make sure things were moving in the right direction and gave the comfort level that I needed to allow them continue without my continued chasing. Regular updates and good communication are key to good service and Amir and his team did an excellent job in this area. I would highly recommend them to anyone else in the area looking for a positive estate agent experience. You are not made to feel like you are one many clients being managed in order of priority but instead treated individually with the correct level of importance you expect when paying someone for a service. I wish Amir and his company a very successful future and thank them for helping make this part of our a move a much less stressful one.
Fabulous service. Always pick up the phone and get back to when they say they will. Thank you for your help and advise during the whole process.
From the initial sale estimate and review of the property, Amir and his team have been proactive in all aspect of a smooth sale. He quickly established our goals and endeavoured to achieve them. I had total confidence in his ability to sell our property within the time frame we required without any additional comprise. His fees are very reasonable and its refreshing to have an agent actually willing to do all the work.
From start to finish all staff at Next Chapter have been: friendly professional calm supportive reassuring helpful and efficient. I would highly recommend them as an agent for buying and selling. Having dealt with four moves previous to this move we have found Next Chapter to be the best by far and they put some of the other local agents to shame, Amazing service for a great price. Thank you
Amir and Katie are a start up company with an amazing amount of enthusiasm for selling your house. Initially Amir did all viewings but when this became restrictive due to time constraints we happily did a few ourselves. The photographs speak for themselves and sell your house for you - what a brilliant idea to use a professional photographer! Our house sold very quickly despite a couple of hiccups along the way. My only quibble is due to next chapter being a start up it can often be difficult to get hold of Amir immediately although he will eventually get back to you when he has a free moment. This can be stressful when chasing progress. Overall though, brilliant value for money when selling a house over £250,000
Unknown
Unknown
Swan House, 9 Queens Road, Brentwood, Essex, CM14 4HE, East of England, UK, CM14
Website:
UnknownEstate Agency is changing! We're Next Chapter, a creative, design-led Estate Agency here in Brentwood, Essex. We offer a local, traditional service, for much fairer fees, starting from £3,500 including VAT and professional photography, no sale, no fee and no hidden extras. <p> We believe in outstanding photography, fairer fees and exceptional customer service. We're open until 8pm during the week and your home will be advertised in all the right places - Rightmove, Zoopla, Primelocation and our Award Winning website! <p> The company is owned by Husband and Wife, Amir and Katy Rafiai and was launched in September 2013, with the view to challenging the publics perception of Estate Agents, by offering a better service, for a fairer fee. <p> The company is growing from strength to strength proving that fairness, transparency and great customer service can be used in the same sentence as Estate Agency. <p> Start your Next Chapter with us today...
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