We recently sold our house with Next Chapter and we would thoroughly recommend them.. Amir is a very personable, honest guy who, together with his wife, delivers a fantastic service. As first time sellers, we had a lot of questions throughout the process and Amir was very helpful in his advice. Nothing was too much trouble. The cost is a fixed fee and significantly cheaper than other local estate agents. Clearly this was a big bonus to us. Amir makes himself easily contactable, even late in the evenings and at weekends. Though this may seem a minor point to some, to a working mum who doesn't stop until the kids are in bed, this was very helpful to me and much appreciated! Overall we felt that Amir was very accommodating, upfront and someone who took the time to listen and understand us and what we wanted and then he worked extremely hard to make it happen. We have already recommended Next Chapter to our friends and family and we will be returning ourselves as and when we come to move again in the future!
We sold our house with Next Chapter and have no regrets at the choice we made. From my experience of selling previous properties with various Estate Agents, this has been the best by far. We were at first a little hesitant in using a relatively new company compared to a more established and larger one, but Amir was very honest, we liked what he had to say and his approach, the fact that he tried to be creative, and ultimately the fee was the most competitive by a long way. Amir and his team pride themselves on 3 key principals - lower cost, better service and professional pictures. Amir has clearly seen a gap in the market and I'm sure his company will grow further if he sticks to these principals. The cost is a fixed fee and significantly cheaper than other local Estate Agents. Amir recognises that Estate Agenting has moved on with the introduction of on-line companies and that you don't need a shop window to sell a house, therefore passing this saving onto the seller. Let's face it, this is the most important thing for all of us and we saved money! Amir uses a creative photographer to get the best pictures and they do stand out from the rest on the various websites. You do pay a small upfront fee here to the photographer, but it's worth it. Next Chapter's service does make the whole experience easier. Amir was always contactable and available whenever needed, including late in the evenings and on Sunday's! This makes a difference, as he is able to accommodate and accompany every single viewing and allows more viewers through the door. Amir was never pushy or pressurised you into dropping the price unnecessarily etc. He ultimately worked around you and really put your interests first and listened to your needs. They even dropped off mulled wine and mince pies at Christmas! For all these reasons we would 100% recommend Next Chapter to anyone. Thanks to Amir and all his team!
Unknown
Unknown
Swan House, 9 Queens Road, Brentwood, Essex, CM14 4HE, East of England, UK, CM14
Website:
UnknownEstate Agency is changing! We're Next Chapter, a creative, design-led Estate Agency here in Brentwood, Essex. We offer a local, traditional service, for much fairer fees, starting from £3,500 including VAT and professional photography, no sale, no fee and no hidden extras. <p> We believe in outstanding photography, fairer fees and exceptional customer service. We're open until 8pm during the week and your home will be advertised in all the right places - Rightmove, Zoopla, Primelocation and our Award Winning website! <p> The company is owned by Husband and Wife, Amir and Katy Rafiai and was launched in September 2013, with the view to challenging the publics perception of Estate Agents, by offering a better service, for a fairer fee. <p> The company is growing from strength to strength proving that fairness, transparency and great customer service can be used in the same sentence as Estate Agency. <p> Start your Next Chapter with us today...
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