Communication is really good, bills are paid very promptly. Many thanks!
My thanks to James Davies, who acted quickly and considerately in an emergency situation last week. He helped to organise assistance for someone who had to be taken to hospital during the recent storms. Common sense and kindness prevailed.
Mr Andrew Southgate has been very helpful in providing our JBA Consulting office in Newport with electricity readings. All emails are replied promptly and he has ensured that all electricity reading that are required for our environmental performance will be carried out when he visits the office. Thank you very much once again Andrew.
Thank you very much for excellent service. My Window is now fixed. Gianni is so helpful and is done what he has promise.
It's reassuring to know that we have people like Gianni who are diligent in their efforts to keep our development at Rodney Parade in as good condition as possible. However, it's unfortunate that some residents do not seem to fully appreciate how difficult this task can be.
Very good communication and service from our Block Manager, Gianni, to fix a fault in our roof, as well as follow up to ensure the job had been done to standard and quality of solution was sustained for the following months.
As office manager for a Gas and Electrical repair company that complete regular work for Seraph Propery Management I can not fault their service. Easy to get hold of when required, clear instructions on works orders and payments sent as agreed.
Gianni has been a breath of fresh air, his communication has been open, honest and critically absolutely priceless. He communicates super swiftly with concise and correct information and provides confidence to me as a customer. Seraph really could have done with his management skills and commitment a number of years sooner, long may it continue and thank you Gianni - great work
Although not currently a customer of Seraph, I asked Gianni, a block manager for Seraph, for some advice on a leasehold matter including some understanding of parts of the lease. His help was invaluable despite the fact I am not a customer. If I did require assistance in the future on renting my properties or management of blocks, I would definitely consider Seraph based on the experience I had with Gianni.
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1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
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No memberships information available
No marketing information available
No awards information available