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Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Communication is really good, bills are paid very promptly. Many thanks!

Reply from agent

Thank you for the review!

5.00 /5

My thanks to James Davies, who acted quickly and considerately in an emergency situation last week. He helped to organise assistance for someone who had to be taken to hospital during the recent storms. Common sense and kindness prevailed.

Reply from agent

Thank you for taking the time to review Seraph and more specifically James. We're happy to hear how helpful he was in an emergency situation and that everything was dealt with efficiently. Thank You.

5.00 /5

Mr Andrew Southgate has been very helpful in providing our JBA Consulting office in Newport with electricity readings. All emails are replied promptly and he has ensured that all electricity reading that are required for our environmental performance will be carried out when he visits the office. Thank you very much once again Andrew.

Reply from agent

Thank you for your review! We are so pleased to hear of your recent experience with Seraph and that Andrew has been so helpful with providing your meter readings, we will make sure he sees your comments! Thanks

5.00 /5

Thank you very much for excellent service. My Window is now fixed. Gianni is so helpful and is done what he has promise.

Reply from agent

Thank you for the review, we are so pleased to hear of the recent service your received from Seraph and particularly from Gianni. Thank You.

5.00 /5

It's reassuring to know that we have people like Gianni who are diligent in their efforts to keep our development at Rodney Parade in as good condition as possible. However, it's unfortunate that some residents do not seem to fully appreciate how difficult this task can be.

Reply from agent

Thank you for your review and your comments on Gianni. We are pleased to hear you appreciate the efforts made to look after the building. Thank You!

5.00 /5

Very good communication and service from our Block Manager, Gianni, to fix a fault in our roof, as well as follow up to ensure the job had been done to standard and quality of solution was sustained for the following months.

Reply from agent

Thank you for the review! We are delighted to hear of your recent experience with Seraph and in particular with Giannis efforts regarding recent maintenance work. Thank you

5.00 /5

As office manager for a Gas and Electrical repair company that complete regular work for Seraph Propery Management I can not fault their service. Easy to get hold of when required, clear instructions on works orders and payments sent as agreed.

Reply from agent

Thank you for reviewing us! It has been great working with you and your levels of service are second to none when representing Seraph. Thank you for the comments!

5.00 /5

Gianni has been a breath of fresh air, his communication has been open, honest and critically absolutely priceless. He communicates super swiftly with concise and correct information and provides confidence to me as a customer. Seraph really could have done with his management skills and commitment a number of years sooner, long may it continue and thank you Gianni - great work

Reply from agent

Thank you for taking the time to review us and we are so pleased to hear of the level of service you have been recieving from Gianni. We will make sure he sees your comments and we hope to continue to work with you in the future. Thank You.

5.00 /5

Although not currently a customer of Seraph, I asked Gianni, a block manager for Seraph, for some advice on a leasehold matter including some understanding of parts of the lease. His help was invaluable despite the fact I am not a customer. If I did require assistance in the future on renting my properties or management of blocks, I would definitely consider Seraph based on the experience I had with Gianni.

Reply from agent

Thank you for the review! It's lovely to hear that Gianni has been able to provide you with advice on a leasehold matter and that based on this you would use us in the future. Thanks again.

5.00 /5
Reply from agent

Thank you for the review!

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available