Seraph Property Management
Seraph Property Management
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5.00 /5
I have a tenant who has not been paying me rent for some time and communications with them have been arduous but I gave a shout to Andrew Southgate of Seraph. He has been giving me sound advice on Section 21’s and Section 8’s. He directed me to the NRLA website where I located all the relevant documents and he kindly reviewed the notices before I issued them. It was with his help I just managed to submit the documents before the 3month notice period was increased to 6months as announced last Friday. If I get tired of self-managing my 3 properties, I will certainly consider Seraph as managing agentsPositiveResponsiveness, Quality, Professionalism, Value
5.00 /5
Can't fault the level of service from JD lately. They've always been great with contact but they've been very speedy lately and as tenants with them now for five years it's been very good. Thanks for always taking care of our problems when we've needed you!PositiveProfessionalism
5.00 /5
They are so quick to respond to any issues faced at the property!PositiveResponsiveness, Professionalism
5.00 /5
Great, fast and professional service. Andrew was excellent in helping us get a water reading for our supplier. We contacted Seraph to request a reading, a day later they emailed back with our reading.PositiveResponsiveness, Professionalism
5.00 /5
Seraph property has always been brilliant in all the time I am been with them very prompt with all my calls to my property brilliant service at all times well done all concerned keep up the excellent work and thank you so much xPositiveResponsiveness, Quality, Professionalism, Value
5.00 /5
I can only speak as I find. Since seraph took over as managing agents, I have found them to be efficient, professional and responsive.PositiveProfessionalism
5.00 /5
Excellent communication and service. Andrew Southgate has been particularly brilliant in helping me with my arrangements for installation of a smart meter.PositiveResponsiveness, Professionalism
5.00 /5
I have had the pleasure of working with Seraph Property Management and James Douglas estates over the last number of months. Not only are they extremely efficient and communicate with us as contractors regularly and clearly, but from the outside looking in you can see the hard work that is going ahead to ensure that their landlords, tenants and blocks that are managed are looked after to the full potential at all times. I would highly recommend Seraph Property Management and James Douglas to anybody looking to rent, sell or have a block or property managed! :)PositiveProfessionalism
5.00 /5
Ross and Andrew were extremely helpful. Really fast response times and problem sorted with in the hour.PositiveResponsiveness, Professionalism
5.00 /5
I have found responses to emails usually the same day. Andrew Southgate particularly has been helpful and prompt with response or action recently regarding smart meter installation.PositiveResponsiveness
Contact details
Opening hours
Unknown
Address
1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
About
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
Our team
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No memberships information available
No marketing information available
No awards information available