Seraph Property Management
Seraph Property Management
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4.00 /5
We’ve been having a few small issues with our flat and Freya has been really helpful and quick in her communication and keeping us updated. Freya has been getting contractors out to us and trying to settle everything as quick as possible and has continuously kept in touch and kept us in the loop, really appreciate her support and customer service!
4.00 /5
My experience of this company has not always been positive, and at one point I would have given a very low rating. However since Sara Hughes has been my point of contact I have to say the service has significantly improved, and now meets my expectations of a company managing a high end rental. Currently very happy and no complaints.
4.00 /5
Always quick to respond to any problems i have with properties, especially Jess Reynolds!
4.00 /5
Kaitlyn has always answered an queries or concerns that arose curtiously and promptly. Always kept us up to date with an issues. All in all a very professional young lady. Keep up the excellent service.
4.00 /5
The property was an abandoned one with so many disfunction utilities with no response to emails on complaints until I was able to speak with Freya who was so helpful at every complaint onwards making sure they were fixed though some are yet to be attended to. Thank you, Freya.
4.00 /5
4.00 /5
Hey Siri, quick commendation for Liam Nolan at Seraph. He’s always been over backwards to ensure that quality service has been applied to my dealings with this company.
4.00 /5
James is the building manager for the block of flats I live in and he is incredibly helpful and quick to respond to emails. I had a very frustrating experience recently where an alarm in a neighbouring flat was going off incessantly and the leaseholder was not responding to requests to fix it - James was very proactive in trying to sort this out, and really supportive and understanding. Thankfully the situation is now resolved.
4.00 /5
we had some issues with our new rented student house, but those were all fixed in sometime. Thanks to Seraph maintenance team.
4.00 /5
Dealt with Gianni on a problem which he replied to immediately and kept me informed. Very happy with the service I reciev from him.
Contact details
Opening hours
Unknown
Address
1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24
About
Website:
http://seraph.pmSeraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.
Our team
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No awards information available
No memberships information available
No marketing information available
No awards information available