Lovely little road, but having cats property was a little near the busier road for my liking and opp a pub, but house was lovely very high spec would have been perfect if further down into the road
Great service so far and Connor is really helpful
Lost out on our dream house because the agents didn’t take any of our details when we requested a viewing. Our viewing was cancelled the day before due to a vendor accepting the first offer on a property. I feel if the vendor had known of our position, our viewing could have gone ahead and we would have made an offer.
Called to arrange a viewing of a property, and was sent a handful of links for other properties I might like to view but no booking confirmation. I had to email to check this would be going ahead. Loved the property, and agreed I could follow up with any questions. Sent my questions by email so that none were missed and received a prompt reply from Ruby that she'd send them to the vendor. I then chased this a few days later as I'd heard nothing back. I have since seen that the property is now sold stc and still have not had even a 'sorry, its gone' from Ruby or the estate agents. Not great customer service, and makes me consider skipping over properties advertised by them in the future.
Worse letting agents going, my boiler has been condemned for 2nd year on the trot which means it’s been turned off so I have no hot water etc. They know about it but when you call to talk to them no one is in office for the day. How can there be no one to deal with urgent repairs, this is not the 1st time and probably will not be last time.
Worse letting agents going, my boiler has been condemned for 2nd year on the trot which means it’s been turned off so I have no hot water etc. They know about it but when you call to talk to them no one is in office for the day. How can there be no one to deal with urgent repairs, this is not the 1st time and probably will not be last time.
Called to arrange a viewing and spent quite a while on the phone as they took down an excessive amount of information and tried to sell unwanted services to me. They never confirmed the viewing or called me back. When I called them they were completely unapologetic. This is why online estate agents are growing in popularity.
Called to arrange a viewing and spent quite a while on the phone as they took down an excessive amount of information and tried to sell unwanted services to me. They never confirmed the viewing or called me back. When I called them they were completely unapologetic. This is why online estate agents are growing in popularity.
99 London Rd, Colchester, CO3 0NY, UK, CO3
Website:
http://www.john-alexander.co.uk/John Alexander Estate & Letting Agents Established as an estate agency in 2006, John Alexander Estate Agents have continued to evolve and specialise in sales, lettings and property management.
Trainee Sales Negotiator
Senior Sales Negotiator
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