We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Martin & Co Crystal Palace

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Martin & Co helped me find a lovely place to live.They were friendly,genuine,efficient,and very helpful in sorting me out with a very reasonable solution.I would recommend them as a team 100%.Out of all the estate agents I tried (most of the high profile ones and some others) Martin & Co were most trustworthy . Rob Birch

Reply from agent

Thank you Rob, you were a great tenant and we would be delighted to assist you if we can again.

5.00 /5

I endorse the positive reviews below. James was the agent for the house we recently bought. The seller was uncommunicative and volatile, making the sale tricky. Meanwhile, James was calm, clear and reassuring throughout. Completely different to the usual experience of the selling agent when you are buying. Thanks Martin & Co!

Reply from agent

Thank you Tim for your super review, discretion being the better part of valour, we will comment no further.

5.00 /5

We bought a flat through Martin & Co earlier this year and found James and team to be really helpful, communicative and professional. The process was smooth and efficient thanks in large part to Martin & Co. I wouldn’t hesitate to deal with them again in the future.

Reply from agent

Thank you for your kind review Jane.

5.00 /5

As a non-UK resident landlord, having an efficient property manager for my investment is crucial. After all, I am on the other side of the world and am trusting them with my property - which is my pension !! I came to Martin & Co as a landlord after several years with a big name lettings agency - and what a relief. I should have switched earlier. The previous agents were a complete nightmare - losing track of paperwork, ignoring communication from tenants, keys going missing - the works. James and the team are the complete opposite - completely professional and with a personal touch. As a client, you feel like a member of the family. When I ring up, all I have to do is say my name - and automatically James, Lucy or Annabel know who I am and what's the latest situation. At the previous agency I would have to leave 3 voicemails, 2 e-mails and only get a response days later. There was constant staff turnover, and none of the new agents knew anything about my flat or my tenants. When I let my flat, James had 7 potential tenants by for viewings the next day - and a lease was signed soon after. Full service management of the flat has been smooth from day one. If you are a landlord with property in the Crystal Palace area - I can't recommend highly enough that you use Martin & Co to manage your investment.

Reply from agent

Thank you Chris for the great review. We are replying years later to your review and we still act for you and hope we continue to impress.

5.00 /5

Best agency I have had experience with. James was extremely helpful and no job was too big or too small. I was never hesitant to drop him an email or ring him when I had an enquiries and even after my contract had finished he was still a major help. Would definitely recommend Martin & Co Crystal Palace to anybody in search for a great agency with a hands on and friendly approach. I know that if I am ever back in that area, they will be the first estate agents I ring. Thank you for everything!

5.00 /5

We bought a house recently through Martin & Co Crystal Palace and thought that James and Michael were very helpful. We are first time buyers and found the whole process very smooth and easy. The team at Martin & Co, Crystal Palace were professional and easy to deal with. On our completion day James went out his way to meet us at the house to personally give us our keys even though it was after working hours. We would definitely recommend Martin & Co to any prospective home buyers as their service was exceptional.

Reply from agent

Thank you Chloe for your review, it was our pleasure.

5.00 /5

After a chance meeting with James i decided to give Martin & Co. the task of letting 2 properties that i needed to find good professional tenants for very quickly. Whilst most of James' competition were sipping mulled wine and grazing on mince pies James made himself available over the Christmas and New Year period and got to work in searching for tenants straight away. He found 2 sets of excellent tenants for me and i will definitely be using him to find tenants again in future. I'd happily recommend James and his team at Martin & Co Crystal Palace.

Reply from agent

Our chance meeting sticks in my memory! Thank you for your ongoing instructions, you are always a pleasure to deal with.

5.00 /5

Absolutely brilliant service from James, Annabel, Lucy, Michael and the whole team. As a landlord burned by the incompetencies of Streets Ahead (Crystal Palace) choosing a terrible tenant with no accountability, the team at Martin & Co quickly stepped in to not only choose a great, professional tenant, but manage the property efficiently without any stress! Thanks for all your help!

Reply from agent

Thank you Layla for your kind review. We did have a difficult tenancy after this review, but we are pleased to still be acting for you and appreciate your custom.

5.00 /5

My property was a multi-let and Martin and Co at Crystal Palace handled the lettings very profesionally, they were always very polite and willing to work together on any issues that arose in connection with the property, with both myself or with the tennants. I always felt I could call up and talk about any concerns regarding the property with them, at any given moment and without fail they were allways very warm welcoming and helpful, they made the whole process so easy for me. I also intructed them to handle the sale of this property, and was delighted with the way they managed to arrange the viewings with the tenants and all the little extras that they did to help, which I could not do as I do not live in the UK, this was way above what was expected and I shall be forever greatful to them. They certainly made both the lettings and the sale process go as smoothly as one could wish for.

Reply from agent

Thank you Sarah for your kind review.

5.00 /5

James, Lucy and team are brilliant - helpful, friendly and down to earth. I cannot recommend them highly enough, a real pleasure to deal with.

Reply from agent

Thank you for your excellent review Rose, hope you have been well.

Contact details
Sales Phone:

020 8771 9990

Opening hours

Unknown

Address

70 Church Rd, Upper Norwood, Crystal Palace, London, SE19 2EZ, UK, SE19

We specialise in sales, lettings and property management in Crystal Palace, Sydenham, Penge and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Directors James Gough and Lucy Hopkins opened Martin & Co Crystal Palace in 2011. Passionate about property and having lived in the area for 10 years, both have expert on-the-ground knowledge and provide exceptional customer service to local residents. Located in South London, Crystal Palace benefits from a village feel whilst being an integral part of the Capital, with wonderful parks and open spaces, and is ideal for both families and professionals. Our team Martin & Co Crystal Palace makes letting or buying your property as stress-free as possible. If you have a property to let or are looking for an investment in or around Crystal Palace, please do get in touch with a member of the team. For all property enquiries or to arrange a valuation, please call Martin & Co Crystal Palace on 0208 7719990

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available