Hello Andy, It is disappointing that you think we was not genuinely moved by Alan's Case. It was a very difficult and emotional situation, but our client is the landlord and we have to work in his best interest. We have since set up a Go Fund Me to help our Alan, and he was thrilled with the generosity of the viewers. We managed to raise over £16,000 for him and now he is very happy and content. - Now we can all sleep well.

Hello Nick.. Sorry you feel the need to leave us a 1 Star review, after you used our services. As you know we did what we were asked to. You then decided not to pay us and ignored all requests for payment which left us no alternative but to issue court proceedings against you. Surely this is something you must have expected especially as we gave you several advance notices of our intentions. Only when you needed the CCJ marked as satisfied on your credit file did you decide to make contact and settle the debt. All of this could have been avoided had you been more honourable in your actions and dealings with us. As for your several lies and libellous comments above about us being liars etc., I suggest you retract this to avoid further litigation. We don’t take lightly to such remarks. If any of the above was true you could have applied to the courts with evidence to challenge the judgement. And for the avoidance of doubt, this is both mine and my wife’s business and is in both our names. Paul Ainsworth-Lord

Hello Cameron... thanks for showing an interest in one of our properties and as you have seen we have the nicest rental properties around. The house you looked at is a lovely house like you say. In order to rent a property from ourselves all tenants MUST be able to provide a Home Owner Guarantor. This is company policy and has been for many years, we have this policy so that our landlords are fully protected. When we booked your viewing you advised us that you had a Home Owner Guarantor (or else we wouldn't have wasted your time doing a viewings). I'm sorry if there was some confusion or mis-understanding on this occassion but we always try and make sure it is very clear in all our maketing materials and adverts online etc.. as a result it works well in most cases. I am sorry if there has been some confusion and wish you luck finding an alternative property elsewhere.

I really surprised at this comment, we pride ourselves on going above and beyond with our clients and customers alike. However, I am unable to find anyone with this name in our records. Please let me have your details, or contact our office so we can help you with your enquiry. Thank you 01254 760660