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Belvoir - Dundee

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I have been happy to rent with Belvoir for the last five years. They have been prompt at addressing any problems we have had with the flat. I would recommend them as a landlord.

Reply from agent

Hi Annie, thank you very much for your comments and I hope we continue to do well. Kind regards, Nick Horan, Belvoir Dundee

4.00 /5

Although my interaction with Belvoir Lettings has been for a few months, I find them courteous, professional and responsive to my needs. They have the potential to reshape the business of residential letting. I see them doing that already.They are indeed delivering value, and I am a beneficiary.

Reply from agent

Hi, thank you very much for you review and your kind words. I hope we continue to live up to your expectations in the future. I hope you have a good weekend. Best wishes, Belvoir Lettings - Dundee

4.00 /5

Belvoir have got us tenants for our properties very quickly every time. They keep on top of maintenance and repairs and keep us right with the various relevant legislation. No complaints and an excellent service.

Reply from agent

Hi, many thanks for that, glad to hear that we are hitting the target. All the best and if we can be of any assistance please don't hesitate to let us know. Kind regards, Nick Horan

4.00 /5

Okay I am very pleased with my flat, I am happy with the area I am in it is near my work and very quiet place, my only concern, is I was told that the stairs and wall bracket that is above my door would be removed, it's still there, and the stairs are still in the same shape when I moved here, they came and cleared the canopy that fell from the wall, but did not clean the stairs? apart from that I am good, hoping the stairs do get cleaned, then I will keep it cleaned myself..

Reply from agent

Dear Alexander, thanks for the review. I will look into the stair issue and get someone to update you regarding it. Best wishes, Nick Horan Belvoir Dundee

4.00 /5

As a whole, my experience with Belvoir is very good. They are always helpful on the phone and always resolve my issues. I get the feeling they are working for me. From them i receive any help i need with issues with the flat - they always get trades men out very quickly. Good people to be backing your corner is why i am giving them a 4 star rating.

Reply from agent

Hi Ross, thanks for that and I am very glad to hear that were meeting your expectations. Have a good weekend. Regards, Nick Horan

4.00 /5

I have lived at my rented flat for over three years and have had little hitches. All requestsw of mine were dealt with timely and promptly. The quality of service I got from them as agents. we're astonishing. They are friendly, highly professional. I will therefore recording.mend them as a good agent in my opinion indeed. MacDonald I

Reply from agent

Hi, thank you very much for that review and I am glad we have been able to help you and live up to your expectations. Kind regards, Nick Horan Belvoir Dundee.

4.00 /5

Despite a cold and slightly rude welcoming from one of the letting agents when I went to enquire for a flat back in 2011, as a tenant (for 3 years) the overall experience was smooth enough. For any issues regarding the flat,they have responded promptly and appropriately. There is some room for improvement in communication but overall I have no major complains and they get the job done.

Reply from agent

Hi Chris, thanks for the positive review and my apologies if we haven't communicated in the way you feel we should, as always we will endeavour to improve. Best wishes. Nick Horan

3.00 /5

Called to view a flat and was told I would receive a call back, got nothing. Called the next day and was given a viewing the next day. The man who shown me the properties was so friendly and polite. This is where the positives are. Immediately after viewing the property, I called and said I wanted to take it. I was told I would be emailed an application. I received nothing. Called the next day and informed them of this, I was then told sorry, it will be sent asap. Again, I received nothing. The following day I called and was told the property hadn't been taken yet, but when I checked their website it was gone. I was very disappointed with this. I wish they could have just told me the property was taken instead of wasting my time waiting for nothing for about 4 days Again, the gentleman showing the property was very nice. The service of whoever is working behind the desk is where the service is disappointing.

Reply from agent

Dear Mr McDonald, firstly thank you for you review and the information. I would like to take this opportunity to appologise for the failure in our administrative procedures this is clearly not acceptable. It doesnt help us let properties nor provide a good service to our clients. As a result of this and following discussions with the regional manager we are in the process of changing our process to do all we can to prevent this kind of event hapening again. Once again thank you for contacting us and I will pass your possitive feedback on to the gentleman who conducted the viewing. Kind regards, Nick Horan

3.00 /5
Reply from agent

Dear Alex, thanks for your review. Should you have an specific points you wish to discuss please don't hesitate to get in touch. Best wishes, Nick Horan Belvoir Dundee

3.00 /5

I'm happy with Belvoir agency.

Reply from agent

Hi, many thanks for that, glad your happy. Kind regars, Nick Hran

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Address

26-28 High Street, Dundee, DD1 1TA, UK

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Dundee Office

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