I have been happy to rent with Belvoir for the last five years. They have been prompt at addressing any problems we have had with the flat. I would recommend them as a landlord.
Although my interaction with Belvoir Lettings has been for a few months, I find them courteous, professional and responsive to my needs. They have the potential to reshape the business of residential letting. I see them doing that already.They are indeed delivering value, and I am a beneficiary.
Belvoir have got us tenants for our properties very quickly every time. They keep on top of maintenance and repairs and keep us right with the various relevant legislation. No complaints and an excellent service.
Okay I am very pleased with my flat, I am happy with the area I am in it is near my work and very quiet place, my only concern, is I was told that the stairs and wall bracket that is above my door would be removed, it's still there, and the stairs are still in the same shape when I moved here, they came and cleared the canopy that fell from the wall, but did not clean the stairs? apart from that I am good, hoping the stairs do get cleaned, then I will keep it cleaned myself..
As a whole, my experience with Belvoir is very good. They are always helpful on the phone and always resolve my issues. I get the feeling they are working for me. From them i receive any help i need with issues with the flat - they always get trades men out very quickly. Good people to be backing your corner is why i am giving them a 4 star rating.
I have lived at my rented flat for over three years and have had little hitches. All requestsw of mine were dealt with timely and promptly. The quality of service I got from them as agents. we're astonishing. They are friendly, highly professional. I will therefore recording.mend them as a good agent in my opinion indeed. MacDonald I
Despite a cold and slightly rude welcoming from one of the letting agents when I went to enquire for a flat back in 2011, as a tenant (for 3 years) the overall experience was smooth enough. For any issues regarding the flat,they have responded promptly and appropriately. There is some room for improvement in communication but overall I have no major complains and they get the job done.
Called to view a flat and was told I would receive a call back, got nothing. Called the next day and was given a viewing the next day. The man who shown me the properties was so friendly and polite. This is where the positives are. Immediately after viewing the property, I called and said I wanted to take it. I was told I would be emailed an application. I received nothing. Called the next day and informed them of this, I was then told sorry, it will be sent asap. Again, I received nothing. The following day I called and was told the property hadn't been taken yet, but when I checked their website it was gone. I was very disappointed with this. I wish they could have just told me the property was taken instead of wasting my time waiting for nothing for about 4 days Again, the gentleman showing the property was very nice. The service of whoever is working behind the desk is where the service is disappointing.
I'm happy with Belvoir agency.
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26-28 High Street, Dundee, DD1 1TA, UK