We stayed in the property for over six years. Throughout that time, they were always quick to respond to any issues or concerns we had. Their customer service was exceptional, and they made sure everything ran smoothly. It was clear that they genuinely cared about providing a high standard of service, and we always felt well-supported during my tenancy. Overall, it was a positive and hassle-free experience. The end of tenancy was a smooth transition, thanks to Liz Whitehead (property manager)for all her support. She made the entire process easy and stress-free, and I truly appreciated her assistance during that time.

We were very pleased with the Umega agency in Edinburgh, especially Chris G., who did an excellent job helping us find a new tenant. We appreciated him keeping us updated on the progress of the viewings and the process with the new tenant. His communication and advice were excellent and proactive. We highly recommend working with him!

Ioni did a wonderful job. She followed up on some issues we were experiencing and kept us informed along the process.

Happy with the service. Quite efficient and attentive. Alex B. is managing my rental and she is fast and resolutive. Happy with them by now. :). Also Kellie had very nice words after the flat inspection.

We had scheduled inspection in the flat which went very well, Kellie kept us informed and was very pleasant and respectful. V lovely :)

I recently had a house inspection done, and the experience was exceptional from start to finish. Kellie was incredibly professional, thorough, and attentive to every detail during the inspection process.

I've been renting a flat managed by Umega for the last two years. Over that time they have been the best property managers I've ever worked with in my years of renting flats in the UK and US. I'm writing because of a recent example: I came back from a trip and my flat was cold. I looked at the boiler for the heating system and its little UI was showing an error code. The boiler wasn't working so not hot water for the radiators or the sinks. Umega has an easy website to request repairs. I supplied all the details needed so they could figure out the appropriate contractor to send to do the repairs and one of their team, Millie Forrest, reached out to me for more details. She kept me updated about the status of selecting a repair service, when they were going to arrive, etc. And once they came and did the repairs she wanted to know how it went. She was on top of it.

Yazmin’s help has been greatly appreciated. My experience with Umega has been great!