The best choice...

Like most first time landlords, I was really worried when I rented out my flat for the first time a year ago. I made the right choice to appoint Martyn Gerrard as letting and management agent while I live and work abroad. Not only did they find me the right tenants for my flat in a very short time, my property manager, Ellena, has put all my worries to rest by looking after the flat like her own. She is very friendly, sincere and strikes the right balance in keeping both parties happy. I am glad Ellena is looking after my property and would recommend both her and Martyn Gerrard very highly to any landlord. - Asifur

Fantastic response in an urgency

Ellena was very quick to respond and took steps to resolve my problem within a day. greatly appreciate her sense of urgency and turning it around so quickly . Saved my family from suffering any inconvenience!

Good service

It is so much better to have a designated property manager when you rent. Ellena have always been quick to reply to our emails and to solve the problems that came up in our rented property. Thank Ellena.

Ellena has been extremely helpful and courteous

Ellena has been very efficient in sorting out the problems that we have had in the flat. Ellena has done so with the right amount of personality and professionalism . I would recommend Martyn Gerrard to a friend because of this.

Ellena is super helpful and responds very quick to any inquiries or problems that we might have. Never takes more than a few hours to reply to any emails and she finds a solution ASAP.

Professional and responsive

Guler deals with all queries from our tenants and ourselves in a responsive manner and has arranged various maintenance work over the period she has been looking after our property. Key for us is to have matters dealt with promptly and efficiently, with good regular communication on any outstanding issues - Guler fulfills this requirement.

fast and smooth

She gave us great attention. We wrote an email and she answered it with a solution in no time,

Great agent

Dealing with Ellena is great. She has been very responsive to my requests and helpful. Recently I had a dispute with a former tenant over check-out costs; Ellena was very helpful throughout, clearly explaining the situation to me, keeping me informed and looking out for my interests.

Top-Quality Service

Vanessa has been very helpful, dealing promptly and efficiently with any enquiries from the tenant or myself. Thanks for a great service

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